At a Glance
- Tasks: Lead daily operations of supermarkets and vending, ensuring top-notch guest experiences.
- Company: Join a vibrant team in the hospitality and leisure sector.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity to develop high-performing teams in a fast-paced setting.
- Why this job: Make a real impact by enhancing guest satisfaction and driving team success.
- Qualifications: Proven leadership in retail management and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
The Supermarkets & Vending Manager runs the day-to-day operation, ensuring excellent guest experience, strong commercial performance, high operational standards and team engagement.
KPIs
- Guest NPS & retail shopping experience feedback
- eNPS & team engagement
- P&L delivery vs. budget
- Payroll & labour productivity
- RPRPRT - Right People, Right Place, Right Time
- Audit & compliance results (H&S, Food Safety, Retail Standards, Cash Management)
- Team retention & development progress
General Duties & Key Accountabilities
- Deliver sales, margin and profit targets.
- Analyse weekly trading reports and implement action plans to improve performance.
- Manage stock availability, waste control and shrinkage.
- Optimise labour scheduling to balance service and cost efficiency.
- Drive promotional compliance and maximise seasonal opportunities.
- Champion excellent guest service standards across all departments.
- Monitor customer feedback and resolve escalated complaints promptly.
- Ensure store presentation, cleanliness and merchandising meet brand standards.
- Lead by example on the shop floor during peak trading times.
- Recruit, develop and retain high-performing teams.
- Conduct performance reviews, coaching sessions and succession planning.
- Build a positive, inclusive and motivated team culture.
- Manage absence, conduct and performance issues in line with company policy.
- Ensure effective communication across all levels of the store team.
- Ensure compliance with health & safety, food safety and licensing regulations.
- Maintain accurate stock control and cash handling procedures.
- Conduct regular audits and implement corrective actions where required.
- Ensure security procedures minimise theft and loss.
- Manage store budgets and control operating costs.
- Monitor payroll spend against agreed targets.
- Identify opportunities to improve efficiency and profitability.
Qualifications & Experience
- Proven leadership experience in retail management, ideally within the hospitality or leisure sector.
- Strong commercial acumen and financial understanding.
- Experience managing large teams in a fast-paced environment.
- Knowledge of food safety and health & safety regulations.
- Strong problem-solving and decision-making skills.
Supermarkets & Vending Manager in Skegness employer: Butlins
As a Supermarkets & Vending Manager in Skegness, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our commitment to excellent guest experiences and strong team engagement fosters a culture of collaboration and innovation, while our competitive benefits package ensures you feel valued and motivated. Join us to lead a passionate team, drive commercial success, and make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarkets & Vending Manager in Skegness
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your skills and experiences effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Supermarkets & Vending Manager in Skegness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supermarkets & Vending Manager role. Highlight your leadership experience and any relevant achievements in retail management that align with the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Commercial Acumen:In your application, emphasise your strong commercial understanding and financial skills. Use specific examples from your past roles where you've successfully managed budgets or improved profitability. This will show us you're ready to hit the ground running!
Highlight Team Engagement:Since team engagement is key for this role, share your experiences in building and leading high-performing teams. Talk about how you've developed talent and fostered a positive culture in previous positions. We love to see candidates who can inspire others!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Butlins
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the role, like guest NPS and P&L delivery. Being able to discuss how you've met or exceeded these metrics in past roles will show your commercial acumen.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in a fast-paced environment. Highlight your approach to team engagement and development, as well as how you handle performance issues. This will demonstrate your ability to build a motivated team culture.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as resolving customer complaints or managing stock control. Practise your responses to these scenarios to show your problem-solving skills and decision-making abilities.
✨Understand Compliance and Safety Standards
Brush up on health & safety and food safety regulations, as well as retail standards. Being knowledgeable about these areas will not only impress your interviewers but also show that you take operational standards seriously.
