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- Tasks: Lead a vibrant team to deliver exceptional guest experiences in a fast-paced restaurant environment.
- Company: Join Butlin's, where fun and adventure are at the heart of everything we do!
- Benefits: Flexible hours, dynamic work culture, and opportunities for personal growth.
- Why this job: Be part of a team that creates smiles and unforgettable memories for our guests.
- Qualifications: Experience in food and beverage leadership and a passion for guest service.
- Other info: Embrace a role with varied shifts, including late nights during our iconic events.
The predicted salary is between 24000 - 36000 £ per year.
Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team are in the right place at the right time to manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and drive key targets such as add-on sales or promotions. This is an operational guest-facing role, and therefore all non-guest facing tasks and activities will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
The role operates on a flexible 5-day schedule across a 7-day week, so adaptability is key. During our iconic adult-only Big Weekenders, shift finish times can extend as late as 4am or 5am - so a willingness to work late nights is essential. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
Key Responsibilities- We are looking for an experienced leader from within an F&B environment that can support the team to deliver fantastic service.
- Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience.
- You should have previous experience in leading within a busy restaurant, bar or retail environment where a balance of speed and quality is important.
- This role will include mornings, afternoons, evenings and weekends.
- You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
- The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
- With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Restaurants Shift Manager in Skegness employer: Butlins
Contact Detail:
Butlins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurants Shift Manager in Skegness
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a visit. Check out the vibe, chat with staff, and soak up the atmosphere. This will help you show genuine interest and give you some great talking points during your interview.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a busy shift. We want to hear about your experiences, so be ready to share how you’ve created smiles and kept the energy high in previous roles.
✨Tip Number 3
Show off your adaptability! With the flexible schedule and late nights, it’s key to demonstrate that you can handle changing demands. Share examples of how you’ve thrived in fast-paced environments and managed multiple priorities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you on board!
We think you need these skills to ace Restaurants Shift Manager in Skegness
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let your enthusiasm for creating amazing guest experiences shine through. We want to see how you prioritise guests and what makes you tick in a busy environment.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams, especially in fast-paced settings. We love seeing examples of how you've motivated and coached your team to deliver top-notch service.
Be Adaptable and Flexible: Since the role requires working varied hours, including late nights, mention your flexibility and willingness to adapt. We appreciate candidates who can handle changing demands with ease!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to get your details and for you to stay updated on your application status!
How to prepare for a job interview at Butlins
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its values, guest experience focus, and any recent events or promotions. This will show your genuine interest and help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've led a team in a busy environment. Highlight your ability to motivate and engage staff, especially during peak times. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Flexibility and Adaptability
Since the role requires working varied hours, including late nights, be ready to talk about your availability and willingness to adapt. Share experiences where you successfully managed changing priorities or unexpected challenges.
✨Emphasise Guest Experience
As this role is all about putting guests first, prepare to discuss how you’ve enhanced guest experiences in previous roles. Think of specific instances where you went above and beyond to ensure customer satisfaction and how you trained your team to do the same.
