At a Glance
- Tasks: Lead cleaning operations and ensure top-notch cleanliness across the resort.
- Company: Join Butlin's, a fun-filled entertainment resort with a vibrant culture.
- Benefits: Flexible shifts, competitive pay, and a supportive team environment.
- Other info: Exciting opportunities for growth in a dynamic, fast-paced setting.
- Why this job: Make a real impact on guest experiences while promoting sustainability.
- Qualifications: Strong leadership skills and a passion for cleanliness and teamwork.
The predicted salary is between 22000 - 27000 £ per year.
Resort Environmental Supervisor - Skegness Description The Resort Cleaning Supervisor is responsible for coordinating cleaning tasks within their area which could be any area outside of guest accommodation areas, ensuring the highest standards of cleanliness, hygiene, and presentation.
The role plays a key part in delivering an exceptional guest experience while maintaining compliance with health, safety, and environmental standards.
You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to all areas.
This role also will cover refuse.
Key Responsibilities
- Manage day-to-day cleaning operations across the resort including grounds and venues
- Plan and allocate daily schedules, workloads, and priorities
- Ensure all venues are covered by the right people in the right place at the right time
- Ensure all areas of the resort are cleaned, maintained, and presented to agreed standards
- Coordinate deep cleans, changeovers, and special cleaning projects
- CAFF (clean and fault free) delivery across resorts
- Lead, manage, and motivate cleaning teams
- Manage rotas, attendance, performance, and staff cover
- Support recruitment, induction, training, and ongoing development
- Monitor cleaning standards through regular inspections and audits using Morabo
- Respond promptly to guest feedback, complaints, and service recovery issues
- Work closely and collaborate with other departments to support seamless resort operations
- Drive continuous improvement in cleanliness and presentation standards, addressing any concerns quickly
- Ensure compliance with health and safety legislation, COSHH, and hygiene standards
- Maintain accurate records including risk assessments, cleaning schedules, and audits
- Ensure safe use, storage, and handling of cleaning chemicals and equipment
- Investigate and report accidents, incidents, and near misses in a timely manner
- Control stock levels, ordering, and supplier relationships
- Monitor budgets and control costs while maintaining quality standards
- Ensure equipment is well maintained and fit for purpose
- Support sustainable cleaning practices and waste management initiatives with emphasis on the reduction of general waste into specific and appropriate waste streams
- Promote environmentally responsible use of chemicals, water, and resources
- Assist the Resort Cleaning Manager with people management responsibilities including coaching, supporting and performance management of team.
Flexibility is key in this fast-paced role where you will work a flexible rota of 5 days out of 7 to keep our resort spick and span.
Our Shifts We operate on a rotational basis with early shifts from 7am to 4pm or 5pm, and mid-shifts from 12pm to 8pm or 9pm.
You will also work late shifts from 4pm until midnight.
These late shifts extend until 4am during our exciting Butlins Big Weekenders, which you will only cover on a shared rota so you will not be working every single event.
About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK?
That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years.
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.
As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values.
So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Resort Environmental Supervisor - Skegness employer: Butlins
Butlin's is an excellent employer that prioritises creating a vibrant and supportive work environment in Batley, where team members can thrive while delivering exceptional guest experiences. With comprehensive training and live-in accommodation options for those relocating, employees enjoy a culture of inclusivity and growth, making it a rewarding place to develop skills across various resort operations.
StudySmarter Expert Advice🤫
We think this is how you could land Resort Environmental Supervisor - Skegness
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Butlins. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Butlins
Don't be shy about reaching out to Butlins directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Resort Environmental Supervisor - Skegness
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Butlins and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Butlins
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
