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For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences at our buffet restaurants.
- Company: Join Butlin’s, a fun-filled resort with over 80 years of adventure.
- Benefits: Competitive pay, career development, and a vibrant work environment.
- Why this job: Be a key player in delivering joy and excitement to guests every day.
- Qualifications: Experience in high-volume catering and a passion for team leadership.
- Other info: Opportunity for personal growth in a supportive and energetic atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a passionate leader to join us at our Skegness Resort as a Venue Manager in our Buffets department.
Responsibilities
- Lead and inspire a high performing team to deliver exceptional guest experiences at breakfast and dinner.
- Maintain high standards of hygiene, cleanliness and brand consistency across the self‑service restaurants.
- Analyse KPIs, monitor performance and drive continuous improvement of service delivery.
- Co‑facilitate and monitor all team training, ensuring food safety, health & safety and brand policies are adhered to.
- Drive guest obsession, operating efficiently and ensuring the guest experience is always the number one priority.
- Conduct regular 121s and development discussions to support the career progression of the team.
Qualifications
- Prior experience in a high volume catering or food environment, where speed and quality are balanced.
- Strong experience of being guest and customer‑facing, with the ability to handle a range of queries and complaints directly.
- Passion for leading, developing and coaching a team through regular 121s and coaching sessions.
- Demonstrated experience of managing rots, multi‑skilled teams and delivering high performance.
- Proficiency in performance management, coaching, training delivery and problem‑solving with a flexible, adaptive approach.
At Butlin’s we deliver fun, excitement and adventure for over 80 years. We’re all about creating smiles, getting stuck in and ensuring our team genuinely cares for each other. If you’re ready to lead a team where guest experience is paramount, this could be the perfect fit for you.
Buffet Restaurants Venue Manager in Skegness employer: Butlin‘s
Contact Detail:
Butlin‘s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buffet Restaurants Venue Manager in Skegness
✨Tip Number 1
Get to know the company culture! Before your interview, check out Butlin’s social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun and exciting environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved guest experiences. We want to hear about your successes and how you can bring that passion for guest obsession to the Buffets department.
✨Tip Number 3
Prepare questions for your interview! Show us that you're engaged by asking about team dynamics, training opportunities, and how they measure success in the role. This not only helps you understand the job better but also demonstrates your enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to jump into the Butlin’s adventure right away!
We think you need these skills to ace Buffet Restaurants Venue Manager in Skegness
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for leading teams and delivering exceptional guest experiences shine through. We want to see how excited you are about the role and what makes you a great fit for our Buffets department.
Highlight Relevant Experience: Make sure to showcase your prior experience in high-volume catering or food environments. We’re looking for someone who can balance speed and quality, so share specific examples of how you've done this in the past.
Emphasise Team Development: We love seeing candidates who are committed to developing their teams. Talk about your experience with coaching, conducting 121s, and how you’ve helped team members grow in their roles. This is key for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Butlin’s family!
How to prepare for a job interview at Butlin‘s
✨Know Your Venue Inside Out
Before the interview, make sure you research the Skegness Resort and its Buffets department. Familiarise yourself with their menu offerings, guest experience strategies, and any recent changes or improvements they've made. This will show your genuine interest and help you discuss how you can contribute to their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Think about specific situations where you inspired your team, improved service delivery, or handled complaints effectively. Highlighting these experiences will demonstrate your capability to lead and develop a high-performing team.
✨Emphasise Guest Obsession
Since guest experience is a top priority, be ready to discuss how you've previously ensured customer satisfaction. Share stories that illustrate your commitment to guest obsession, such as how you’ve gone above and beyond to resolve issues or enhance the dining experience.
✨Prepare for Performance Management Questions
Expect questions about performance management and team development. Be prepared to talk about how you conduct 121s, monitor KPIs, and drive continuous improvement. Having a clear strategy for coaching and training will show that you're proactive about team growth and service excellence.
