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- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a fast-paced restaurant environment.
- Company: Join Butlin’s, a fun-filled adventure destination with over 80 years of creating unforgettable memories.
- Benefits: Enjoy flexible working hours, a vibrant team culture, and opportunities for personal growth.
- Why this job: Be part of a lively atmosphere where every day is different and guest satisfaction is the top priority.
- Qualifications: Previous leadership experience in food and beverage or retail is essential; strong communication skills are a must.
- Other info: This role requires flexibility across mornings, evenings, and weekends to meet guest demands.
The predicted salary is between 24000 - 36000 £ per year.
Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team are in the right place at the right time to manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and drive key targets such as add-on sales or promotions. This is an operational guest-facing role, and therefore all non-guest facing tasks and activities will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role covers a 5-day working week over 7 days, so flexibility is very important. As with all roles at Butlin’s, no day will be the same, and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
Key Responsibilities
- We are looking for an experienced leader from within an F&B environment that can support the team to deliver fantastic service.
- Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience.
- You should have previous experience in leading within a busy restaurant, bar or retail environment where a balance of speed and quality is important.
- This role will include mornings, afternoons, evenings and weekends.
- You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
- The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
- With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!
Shift Manager Restaurants (Skegness) employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager Restaurants (Skegness)
✨Tip Number 1
Familiarise yourself with Butlin's values and culture. Understanding what they stand for will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and experiences in detail. Think of specific examples where you've successfully motivated a team or handled high-pressure situations, as this role requires strong leadership skills.
✨Tip Number 3
Showcase your adaptability by sharing instances where you've managed multiple priorities or adapted to changing demands in a fast-paced environment. This will demonstrate your ability to thrive in the dynamic setting of a restaurant.
✨Tip Number 4
Engage with current employees or past team members on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to highlight during your application process.
We think you need these skills to ace Shift Manager Restaurants (Skegness)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry, particularly in leadership roles. Emphasise your ability to manage teams, deliver excellent guest experiences, and handle busy environments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating memorable guest experiences. Mention specific examples of how you've successfully led teams in high-pressure situations and how you align with Butlin's values of fun and teamwork.
Showcase Leadership Skills: During the application process, be sure to highlight your leadership skills. Provide examples of how you've motivated and engaged your team, especially during peak times, to ensure operational standards are met.
Demonstrate Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to work mornings, evenings, and weekends. This shows that you understand the demands of the position and are ready to meet them.
How to prepare for a job interview at Butlin's
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for providing excellent guest service. Share specific examples from your past experiences where you went above and beyond to ensure guests had a fantastic time.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Highlight instances where you motivated your team to achieve targets or improve service quality.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to think on your feet, adapt quickly, or handle multiple priorities, and be ready to explain your thought process.
✨Emphasise Flexibility and Adaptability
Since the role requires working varied hours, showcase your flexibility. Discuss your availability and willingness to work during busy periods, and share examples of how you've adapted to changing demands in previous roles.
