At a Glance
- Tasks: Lead a team to ensure guest safety and enhance their experience at our resort.
- Company: Join a vibrant holiday destination with a focus on guest satisfaction.
- Benefits: Flexible shifts, competitive pay, and opportunities for career growth.
- Why this job: Make a real difference in guest safety while developing your leadership skills.
- Qualifications: Experience in security or safety management and a valid SIA License required.
- Other info: Dynamic role with varied responsibilities and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
As Resort Safety Shift Manager, you will be directly leading a team of Resort Safety (Security) Team Members for a large, complex holiday destination. Carrying out tasks on shift to ensure that the allocation of the team is complete to ensure the maximum positive impact on guest experience in our venues, build and develop a positive relationship with the guests.
You will support the team members during the shift to ensure that their workload is manageable, giving support when necessary and feeding back to Resort Safety Managers the areas of improvement, reviewing guest feedback supplied to them to understand areas in which our guests would value improvement.
You will carry out individual team member appraisals and coach and support the team during tasks to ensure we have a highly trained and fulfilled team. Your role ensures compliance with relevant legislation, company Fire, SIA, Licensing and health & safety policies within your area of responsibility and help others to challenge themselves to innovate in any areas that will help the results of the business.
You will also drive team selection, recruitment, and retention with an emphasis on wellbeing. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. This role will predominantly be night working (with occasional daytime working to meet business needs- such as training, recruitment etc.). Shifts can start from 16:30 and Midnight.
Please Note: Applicants must hold a full, valid driving license as the role requires driving company vehicles during shifts. A valid SIA License is essential for this role, and holding a CCTV License would be preferable. This role covers a 5-day working week over 7 days, so flexibility is very important.
Key Responsibilities- You must have knowledge of working in the private security industry.
- This role would ideally suit someone who wants to make the transition from either experienced Team Member or Supervisor who wants to take the first step into Management, or a security shift manager moving into the holiday industry.
- You should have previous experience in leading teams within a busy security or safety environment where a balance of quality and safety is important.
- You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
- The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
- The successful candidate will hold an in-date valid SIA (Door Supervision) License, and full driving license (you will be required to drive company vehicles around resort).
Safety Manager employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Safety Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Safety Manager role. Highlight your experience in leading teams and working in safety environments, as this will show us you’ve got what it takes to excel in this position.
Showcase Relevant Skills: Don’t forget to showcase your skills that align with the job description, like your SIA License and any experience with compliance and health & safety policies. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about safety management and how your previous experiences have prepared you for this role. Let us know why you’d be a great fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Butlin's
✨Know Your Safety Standards
Make sure you brush up on relevant safety legislation and company policies before the interview. Being able to discuss how you’ve implemented these in past roles will show that you’re not just familiar with the rules, but that you can apply them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in high-pressure situations. Think about times when you motivated your team or resolved conflicts. This will demonstrate your ability to manage and support your team, which is crucial for the Resort Safety Shift Manager role.
✨Emphasise Guest Experience
Since guest experience is a top priority, be ready to talk about how you’ve improved guest satisfaction in previous roles. Share specific instances where your actions positively impacted guests, as this aligns perfectly with the job's focus.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare by thinking through potential challenges you might encounter in the role and how you would handle them. This will showcase your problem-solving skills and ability to think on your feet.