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- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a fast-paced restaurant environment.
- Company: Join Butlin's, a fun-filled adventure destination with over 80 years of creating unforgettable memories.
- Benefits: Enjoy flexible working hours, a vibrant culture, and the chance to make guests smile every day.
- Why this job: Be part of a supportive team that values fun, creativity, and delivering top-notch service.
- Qualifications: Previous leadership experience in food and beverage or retail is essential; strong communication skills are a must.
- Other info: This role requires flexibility across mornings, evenings, and weekends to meet guest demands.
The predicted salary is between 24000 - 36000 £ per year.
Restaurants Shift Manager – Skegness
Description
Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
This role covers a 5-day working week over 7 days, so flexibility is very important.
As with all roles at Butlin\’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
Key Responsibilities
We are looking for an experienced leader from within an F&B environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience.
You should have previous experience in leading within a busy restaurant, bar or retail environment where a balance of speed and quality is important. This role will include mornings, afternoons, evening and weekends.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
About Butlin\’sAt Butlin\’s, we\’re all about fun, excitement, and adventure by the bucketload! For over 80 years we\’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they\’ll say about working at Butlin\’s is our culture! We\’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren\’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin\’s!
Restaurants Shift Manager - Skegness employer: Butlins
Contact Detail:
Butlins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurants Shift Manager - Skegness
✨Tip Number 1
Familiarise yourself with Butlin's values and culture. Understanding what they stand for will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your past experience in the F&B industry where you've successfully led a team under pressure. Highlighting specific situations where you maintained high standards while managing fluctuating guest demands will demonstrate your capability.
✨Tip Number 3
Showcase your flexibility and adaptability. Since the role requires working various shifts, be ready to discuss how you've managed similar schedules in the past and how you can handle the dynamic nature of the job.
✨Tip Number 4
Emphasise your coaching and training skills. Be prepared to talk about how you've developed team members in previous roles, as this is crucial for the Shift Manager position at Butlin's.
We think you need these skills to ace Restaurants Shift Manager - Skegness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry, particularly in leadership roles. Emphasise your ability to manage teams, deliver excellent guest experiences, and handle busy environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Butlin's values. Mention specific examples of how you've successfully led teams and improved guest satisfaction in previous roles.
Highlight Flexibility: Since the role requires working varied hours, including weekends, make sure to mention your availability and willingness to work flexible hours in your application. This shows you understand the demands of the position.
Showcase Leadership Skills: In your application, provide examples of how you've motivated and engaged teams in high-pressure situations. Highlight any training or coaching experience you have, as this is crucial for the Shift Manager role.
How to prepare for a job interview at Butlins
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for providing excellent guest service. Share specific examples from your past experiences where you went above and beyond to ensure guests had a memorable time.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Highlight instances where you motivated your team or resolved conflicts effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to think on your feet, adapt quickly, or manage multiple priorities, and be ready to share those stories.
✨Emphasise Flexibility and Adaptability
Since the role requires working varied hours, showcase your flexibility. Discuss your availability and willingness to work during busy periods, including weekends and evenings, to meet the needs of the business.
