Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure guest safety and satisfaction during shifts.
- Company: Butlin's is all about fun, excitement, and creating unforgettable experiences for guests.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Join a dynamic team where every day is different and guest happiness is the top priority.
- Qualifications: Must have SIA License, First Aid Qualification, and experience in a safety or security role.
- Other info: Night shifts required; flexibility is key for this exciting role.
The predicted salary is between 28800 - 43200 £ per year.
As Resort Safety Shift Manager you will carry out tasks on shift to ensure that the allocation of team is complete to ensure the maximum positive impact on guest experience in our venues, build and develop a positive relationship with the guests. You will support the team members during the shift to ensure that their workload is manageable, giving support when necessary and feeding back to Resort Safety Managers the areas of improvement, reviewing guest feedback supplied to them to understand areas in which our guests would value improvement.
You will carry out individual team member appraisals and coach and support the team during tasks to ensure we have a highly trained and fulfilled team. Your role ensures compliance with relevant legislation, company Fire, SIA, Licensing and health & safety policies within your area of responsibility and help others to challenge themselves to innovate in any areas that will help the results of the business.
You will also drive team selection, recruitment, and retention with an emphasis on wellbeing. This role will predominantly be night working (with occasional daytime working to meet business needs – such as training, recruitment etc.). This role covers a 5-day working week over 7 days, so flexibility is very important.
We are looking for an experienced leader from within a security or safety environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading teams within a busy security or safety environment where a balance of quality and safety is important.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
The successful candidate will hold an SIA (Door Supervision) License, Level 2 Door Supervision Qualification, First Aid Qualification and driving license.
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resort Safety Shift Manager
✨Tip Number 1
Familiarise yourself with Butlin's values and culture. Understanding what makes us unique will help you align your approach during interviews and discussions, showcasing how you can contribute to our fun and engaging environment.
✨Tip Number 2
Network with current or former employees of Butlin's. They can provide valuable insights into the role and the company culture, which can help you tailor your approach and demonstrate your enthusiasm for joining the team.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that highlight your leadership skills in a safety or security context. Be ready to explain how you've successfully managed teams and improved guest experiences in high-pressure situations.
✨Tip Number 4
Showcase your flexibility and adaptability during the interview process. Since this role involves night shifts and varying responsibilities, emphasising your willingness to embrace change and tackle challenges head-on will set you apart.
We think you need these skills to ace Resort Safety Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in safety or security environments. Emphasise your leadership skills, training experience, and any qualifications such as the SIA License and First Aid Qualification.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest experience and your ability to lead a team. Mention specific examples of how you've motivated teams in high-pressure situations and improved guest satisfaction.
Highlight Relevant Qualifications: Clearly list your qualifications, including the Level 2 Door Supervision Qualification and any other relevant certifications. This will demonstrate your preparedness for the role and compliance with necessary legislation.
Showcase Flexibility and Adaptability: In your application, mention your willingness to work flexible hours and adapt to changing requirements. This is crucial for a role that involves night shifts and varying business needs.
How to prepare for a job interview at Butlin's
✨Show Your Leadership Skills
As a Resort Safety Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, especially in high-pressure situations.
✨Emphasise Guest Experience
Since the role prioritises guest experience, be ready to discuss how you've previously ensured customer satisfaction. Share specific instances where you went above and beyond to enhance the guest experience.
✨Highlight Your Training Experience
Training and coaching are key aspects of this role. Be prepared to talk about your experience in training team members, including any methods or strategies you used to ensure effective learning and development.
✨Demonstrate Flexibility and Adaptability
This position requires flexibility due to varying shifts and responsibilities. Provide examples of how you've adapted to changing circumstances in previous roles, showcasing your ability to think on your feet.
