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- Tasks: Lead a dynamic team to ensure top-notch guest experiences in our restaurants.
- Company: Join Butlin’s, a fun-filled resort with over 80 years of creating unforgettable memories.
- Benefits: Enjoy a vibrant work culture, flexible hours, and the chance to make guests smile every day.
- Why this job: Be part of an exciting environment where no two days are the same and teamwork is key.
- Qualifications: Experience in F&B leadership, strong coaching skills, and a passion for guest satisfaction required.
- Other info: Flexibility is essential as this role covers a 40-hour week across 7 days.
The predicted salary is between 24000 - 36000 £ per year.
### Description
**About the role
We are looking for a Shift Manager to work across our Restaurants & Quick
Service Restaurants department on the resort.
**
Reporting to the Venue Manager, the Shift Manager will be responsible for
ensuring daily operational plans are fulfilled by ensuring that relevant tasks
and objectives are being carried out by the team and that team are in the
right place at the right time to ensure we can manage fluctuating guest demand
whilst keeping operational standards and guest experience high.
You will support and coach the team to ensure the deliver a great experience
and are also driving any key targets such as add on sales or promotions.
This is an operational guest facing role and therefore all none-guest facing
tasks and activity will be allocated as time within your working week to allow
you to spend the majority of your time within your venue and with our guests.
This role covers a 40 hour, 5-day working week over 7 days, so flexibility is
very important.
As with all roles at Butlin’s, no day will be the same and you will need to
enjoy thinking on your feet, getting stuck in, and ensuring that our guest
experience is always your number one priority.
### About You
We are looking for an experienced leader from within an F&B; environment that
can support the team to deliver fantastic service. Putting the guests first in
everything you do, you will have experience in training and coaching the team
in a fun-filled environment to deliver an excellence experience.
You should have previous experience in leading within a busy restaurant, bar
or retail environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst
delivering consistent brand standards.
The ability to lead, motivate and engage your team, even at periods of high
demand is important, as well as being able to manage multiple priorities and
adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team
to deliver amazing results for our teams and guests every day.
### Interested?
To find out more and apply, please submit your details via the apply now
button where we ask you to submit your CV and answer a few questions. Should
you have any questions or require any adjustments for this process, please
email
### About Butlins
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload!
For over 80 years we’ve been delighting hundreds of thousands of guests each
year, whether on a non-stop action family break or our epic Adult only Big
Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say
about working at Butlin’s is our culture! We’re all about providing our guests
with an Altogether More Entertaining and Fun Break, brought to life through
our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get
Stuck In and where the team genuinely Cares For Each Other – this could be the
perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Operations Supervisor (Apply in minutes) employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor (Apply in minutes)
✨Tip Number 1
Familiarize yourself with Butlin's values and culture. Understanding what it means to 'Create Smiles', 'Get Stuck In', and 'Care For Each Other' will help you align your approach during the interview process.
✨Tip Number 2
Prepare examples from your past experience in F&B environments where you successfully led a team under pressure. Highlight how you maintained high operational standards while ensuring guest satisfaction.
✨Tip Number 3
Showcase your flexibility and adaptability. Since the role requires working across various shifts and managing fluctuating guest demands, be ready to discuss how you've handled similar situations in the past.
✨Tip Number 4
Emphasize your coaching and training skills. Share specific instances where you motivated your team to achieve targets or improve service quality, as this is crucial for the Shift Manager role.
We think you need these skills to ace Operations Supervisor (Apply in minutes)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Shift Manager position. Highlight your experience in leading teams in a fast-paced F&B environment and how you can ensure high operational standards.
Tailor Your CV: Customize your CV to reflect your relevant experience in training and coaching teams, as well as your ability to manage multiple priorities. Use specific examples that demonstrate your leadership skills and guest-focused approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent guest experiences. Mention your flexibility and ability to adapt to changing demands, which are crucial for this role.
Submit Your Application: Follow the application instructions carefully. Ensure that your CV and cover letter are polished and free of errors before submitting them through the 'apply now' button on the Butlin's website.
How to prepare for a job interview at Butlin's
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully coached your team to achieve targets or improve service quality.
✨Emphasize Guest Experience
Since the role is guest-facing, be ready to discuss how you prioritize guest satisfaction. Share specific instances where you went above and beyond to enhance a guest's experience, especially in a busy environment.
✨Demonstrate Flexibility
The job requires flexibility in working hours and adapting to changing demands. Be prepared to talk about how you've managed multiple priorities in previous roles and how you handle unexpected situations.
✨Align with Company Values
Butlin’s values are centered around fun, teamwork, and creating smiles. Research these values and think of ways you can embody them in your responses. Show that you’re not just looking for a job, but a place where you can contribute to a positive culture.
