At a Glance
- Tasks: Support culinary teams to deliver high-quality dishes and enhance guest satisfaction.
- Company: Join Butlin's, a fun-filled resort with a vibrant culture.
- Benefits: Exciting work environment, team camaraderie, and opportunities for growth.
- Other info: Be part of a team that values fun, creativity, and collaboration.
- Why this job: Make a real impact on food quality and guest experiences in a dynamic setting.
- Qualifications: Knowledge of food production, HACCP standards, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The role will play a key function in supporting resort culinary teams to consistently deliver high-quality dishes in line with the recipes specified in Starchef or by our franchise partners (retail). This role will focus on driving improvements in food quality and guest satisfaction by ensuring strict adherence to recipe standards and enhancing operational skills through targeted training and support.
Key responsibilities include:
- Supporting chefs in delivering exceptional guest experiences through consistent food quality.
- Monitoring and improving key performance indicators related to food cost, wastage, and margin.
- Holding teams accountable to ensure operational standards and recipe compliance are met.
- Collaborating with venues to identify and address gaps in culinary execution and training.
- Supporting resort teams in compliance to H&S and FSMS policy through regular audit routines.
Key Responsibilities
- Accountable for supporting resorts to achieve operational excellence by auditing recipe and dish accuracy, food presentation and quality to drive standards and NPS scores.
- Accountable for auditing venue standards to ensure high standards of cleanliness, good food technical practices and health and safety procedures are always followed.
- Support L&D with identifying chefs skills gaps to improve team skills, competency and develop chef knowledge.
- Responsible for admin tasks to add and update all recipes in e.g. Starchef, TenKites and DateCodeGenie.
- Responsible for providing all pre-launch menu and recipe details to support a successful menu launch, with ongoing support and training for consistent menu execution.
- Ensure food safety regulations are strictly adhered to.
- Support the Technical Food Safety Team with ensuring accurate food allergen visibility to guests.
- Support the Finance Business Partner in understanding margin performance against theoretical GP targets.
- Support Procurement in advising best equipment to aid commercial performance and maximise profitability via product consolidation with clear plans to reduce redundant stock.
- Support Procurement with ongoing food quality reviews, product selection and substitution sign off to drive costs down whilst retaining food quality.
- Support Proposition with occasional menu dish development.
- Aware of TI/NPS scores for food quality and supports changes to help improve scores and reduce guest problems.
- Support resort leadership with reviewing action plans following issues identified through audits.
- Support franchise venues with BOH operations to drive quality and brand standard compliance.
About You
- Knowledge of food production processes and techniques.
- Operational knowledge of multi-site high-volume kitchen environments buffet & retail.
- Experience in introducing operational improvements to grow food quality scores.
- Sound knowledge of HACCP, Food Safety, and Health & Safety standards.
- Level 4 food safety.
- Able to manage multiple priorities and adapt quickly to changing requirements.
- Ability to influence and inspire teams across multiple sites.
- High standards and attention to detail.
- Flexible approach.
- Great communication skills.
- Problem solving attitude.
If this role sounds perfect for you, we would love to hear from you. Please follow the application link to apply now. Should you have any questions or require any adjustments for this process, please contact us.
Operational Support Chef in Newport employer: Butlins
At Butlin's, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee growth and development. As an Operational Support Chef, you will play a crucial role in enhancing culinary standards while enjoying the benefits of working in a fun and dynamic environment, where teamwork and creativity are celebrated. With opportunities for training and career advancement, along with a commitment to health and safety, Butlin's is an excellent employer for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Chef in Newport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Butlin's values and think about how you can align your experiences with them. This shows you're not just interested in the role, but also in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to operational support and culinary standards. Think about specific examples from your past that highlight your skills in food quality and team collaboration.
✨Tip Number 3
Show off your passion for food! During the interview, share your enthusiasm for culinary excellence and guest satisfaction. Talk about any innovative ideas you have for improving food quality or operational efficiency.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your genuine interest in the role.
We think you need these skills to ace Operational Support Chef in Newport
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and culinary excellence shine through. We want to see how your passion aligns with our mission to deliver high-quality dishes and exceptional guest experiences.
Highlight Relevant Experience:Make sure to showcase any experience you have in multi-site kitchen environments or operational improvements. We’re looking for someone who can hit the ground running, so don’t hold back on those achievements!
Be Detail-Oriented:Since this role involves strict adherence to recipe standards and health & safety regulations, it’s crucial to demonstrate your attention to detail in your application. Mention specific examples where you’ve maintained high standards in food quality and safety.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. We can’t wait to hear from you!
How to prepare for a job interview at Butlins
✨Know Your Culinary Stuff
Brush up on your knowledge of food production processes and techniques. Be ready to discuss how you can support chefs in delivering high-quality dishes and improving guest satisfaction. Show them you understand the importance of recipe compliance and operational standards.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in multi-site kitchen environments. Highlight your ability to identify gaps in culinary execution and how you’ve implemented training or improvements to drive quality.
✨Show Your Passion for Food Safety
Familiarise yourself with HACCP and food safety regulations. Be prepared to discuss how you ensure compliance and maintain high standards of cleanliness and safety in the kitchen. This will show your commitment to operational excellence.
✨Communicate Effectively
Practice your communication skills, as you'll need to influence and inspire teams across multiple sites. Think about how you can convey your ideas clearly and engage with others to foster a collaborative environment.
