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- Tasks: Lead a dynamic team in delivering exceptional guest experiences at our restaurants.
- Company: Join Butlin's, a fun-filled resort with a focus on guest satisfaction.
- Benefits: Enjoy a competitive salary and the chance to develop your leadership skills.
- Why this job: Be part of a vibrant environment where no two days are the same!
- Qualifications: Experience in food and beverage leadership and a passion for guest service.
- Other info: Flexible working hours and opportunities for career growth await you.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Shift Manager to work in our Restaurants & Quick Service Restaurants across the resort. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.
You will support and coach the team to ensure they deliver a great experience and are also driving any key targets such as add-on sales or promotions. This is an operational guest-facing role and therefore all non-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role covers a 5-day working week over 7 days, so flexibility is very important.
As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. Please note, this role is a 6-month fixed term contract.
We are looking for an experienced leader from within an F&B environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience. You should have previous experience in leading within a busy restaurant, bar or retail environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email careersatbutlins@butlins.com.
Shift Manager- Restaurants and QSR ( Fixed Term 6 Months) in Minehead employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager- Restaurants and QSR ( Fixed Term 6 Months) in Minehead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Butlin's and their values. This way, you can tailor your answers to show how you fit right in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience in F&B aligns with the role of Shift Manager, especially around guest service and team leadership.
✨Tip Number 3
Show off your personality! In a guest-facing role like this, they want to see your enthusiasm and how you connect with people. Don’t be afraid to let your passion for hospitality shine through during the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Manager- Restaurants and QSR ( Fixed Term 6 Months) in Minehead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shift Manager role. Highlight your leadership experience in F&B environments and any relevant achievements that showcase your ability to deliver excellent guest experiences.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams in busy environments and how you prioritise guest satisfaction. Keep it engaging and personal!
Showcase Your Flexibility: Since this role requires flexibility, mention your availability and willingness to work varied shifts. We want to know you can adapt to the dynamic nature of the restaurant environment and manage fluctuating guest demands.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Butlin's
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Shift Manager role. Familiarise yourself with the responsibilities, especially around guest experience and team management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you motivated your team during busy periods and maintained high operational standards. This will demonstrate your capability to handle the demands of the role.
✨Emphasise Flexibility and Adaptability
Since the role requires working across various days and adapting to fluctuating guest demands, be ready to discuss how you've managed similar situations before. Share specific instances where you had to think on your feet and adjust plans to ensure a great guest experience.
✨Engage with the Interviewer
Remember, interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the environment is the right fit for you.
