At a Glance
- Tasks: Lead daily operations, ensuring top-notch guest experiences and team engagement.
- Company: Join Butlin's, a fun-filled entertainment company with a vibrant culture.
- Benefits: Competitive pay, career development, and a supportive team environment.
- Other info: Be part of a legacy that has delighted guests for nearly 90 years.
- Why this job: Make a real impact in a dynamic role that champions fun and teamwork.
- Qualifications: Proven retail management experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Supermarkets & Vending Manager runs the day-to-day operation, ensuring excellent guest experience, strong commercial performance, high operational standards and team engagement.
KPIs
- Guest NPS & retail shopping experience feedback
- eNPS & team engagement
- P&L delivery vs. budget
- Payroll & labour productivity
- RPRPRT - Right People, Right Place, Right Time
- Audit & compliance results (H&S, Food Safety, Retail Standards, Cash Management)
- Team retention & development progress
General Duties & Key Accountabilities
- Deliver sales, margin and profit targets.
- Analyse weekly trading reports and implement action plans to improve performance.
- Manage stock availability, waste control and shrinkage.
- Optimise labour scheduling to balance service and cost efficiency.
- Drive promotional compliance and maximise seasonal opportunities.
- Champion excellent guest service standards across all departments.
- Monitor customer feedback and resolve escalated complaints promptly.
- Ensure store presentation, cleanliness and merchandising meet brand standards.
- Lead by example on the shop floor during peak trading times.
- Recruit, develop and retain high-performing teams.
- Conduct performance reviews, coaching sessions and succession planning.
- Build a positive, inclusive and motivated team culture.
- Manage absence, conduct and performance issues in line with company policy.
- Ensure effective communication across all levels of the store team.
- Ensure compliance with health & safety, food safety and licensing regulations.
- Maintain accurate stock control and cash handling procedures.
- Conduct regular audits and implement corrective actions where required.
- Ensure security procedures minimise theft and loss.
- Manage store budgets and control operating costs.
- Monitor payroll spend against agreed targets.
- Identify opportunities to improve efficiency and profitability.
Requirements
- Proven leadership experience in retail management, ideally within the hospitality or leisure sector.
- Strong commercial acumen and financial understanding.
- Experience managing large teams in a fast-paced environment.
- Knowledge of food safety and health & safety regulations.
- Strong problem-solving and decision-making skills.
About Butlin's: Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Supermarkets & Vending Manager - Skegness in Lincolnshire employer: Butlins
At Butlin's, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises team engagement and personal development. As a Supermarkets & Vending Manager in Skegness, you'll enjoy competitive benefits, opportunities for career progression, and the chance to lead a passionate team dedicated to delivering exceptional guest experiences. Join us in creating smiles and making every day fun while working in a dynamic environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarkets & Vending Manager - Skegness in Lincolnshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Butlins. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Butlins
Don't be shy about reaching out to Butlins directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supermarkets & Vending Manager - Skegness in Lincolnshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Butlins and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Butlins
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
