Costa Supervisor Plus: Guest Experience & Upsell Coach in Lincoln

Costa Supervisor Plus: Guest Experience & Upsell Coach in Lincoln

Lincoln Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and coach a dynamic team to deliver unforgettable guest experiences.
  • Company: Butlin's, a fun-filled resort known for exceptional service.
  • Benefits: Competitive pay, flexible hours, and opportunities for career growth.
  • Other info: Join a vibrant team in a lively environment with plenty of perks.
  • Why this job: Be a key player in creating memorable moments for guests every day.
  • Qualifications: Strong leadership and communication skills with a passion for hospitality.

The predicted salary is between 25000 - 30000 £ per year.

Butlin's in Lincoln is seeking a Supervisor Plus to drive team success and deliver exceptional guest experiences. This hands-on role involves coaching team members, ensuring operational plans are fulfilled, and maintaining high standards in service and food safety.

The ideal candidate will be an enthusiastic leader with strong communication skills, able to motivate a multi-skilled team and manage fluctuating guest demands effectively.

Costa Supervisor Plus: Guest Experience & Upsell Coach in Lincoln employer: Butlins

Butlin's in Lincoln is an exceptional employer that prioritises employee development and a vibrant work culture. With a focus on delivering outstanding guest experiences, team members benefit from comprehensive training, opportunities for career advancement, and a supportive environment that values collaboration and innovation.

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Contact Details:

Butlins Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Costa Supervisor Plus: Guest Experience & Upsell Coach in Lincoln

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Butlins. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Butlins

Don't be shy about reaching out to Butlins directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Costa Supervisor Plus: Guest Experience & Upsell Coach in Lincoln

Leadership Skills
Coaching Skills
Communication Skills
Team Management
Operational Planning
Service Standards
Food Safety Knowledge

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Butlins and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Butlins

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!