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- Tasks: Lead the team to ensure top-notch cleanliness and guest satisfaction in our Caravan Village.
- Company: Join Butlin's, a vibrant resort known for its fun and family-friendly atmosphere.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for career growth.
- Why this job: Make a real impact on guest experiences while leading a dynamic team in a fast-paced environment.
- Qualifications: Experience in managing large-scale operations and a knack for motivating teams.
- Other info: Embrace a role where no two days are the same and every challenge is an opportunity.
The predicted salary is between 36000 - 60000 £ per year.
The Caravan Accommodation Manager is a key operational leader responsible for the smooth and consistent delivery of our Caravan Village at Butlin's Skegness. This is a large-scale role covering static caravans, lodges, hire fleet units, sublets, owner accommodation and all associated public areas. You lead your team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness.
A central part of the role is driving our Clean and Fault Free (CAFF) approach, embedding high expectations across the team and ensuring that every unit meets our quality standards. You will work closely with the wider Guest Services and Accommodation teams to resolve issues quickly, manage challenges proactively and continually improve the guest and owner experience. You will also be accountable for key performance measures, including Guest NPS for the Caravan Village and caravan owner satisfaction scores.
This is a fast-paced, hands-on leadership role that requires strong operational oversight, confident decision-making and the ability to adapt to changing priorities. The position operates on a five-day working pattern across seven days, so flexibility is essential. As with all roles at Butlin's, no two days will be the same, and you will need to enjoy thinking on your feet, leading from the front and keeping the owners and guests experience at the heart of everything you do.
The ideal candidate will bring extensive operational knowledge in managing large-scale cleaning or soft-services operations. You will be highly organised, calm under pressure and able to balance competing priorities with confidence. A natural leader, you will have a proven ability to motivate and guide both permanent and temporary teams, setting clear expectations and inspiring people to deliver exceptional standards every day.
You will be responsible for managing payroll and resource planning for the Village, ensuring the right people are in the right place at the right time. You will work collaboratively with other departments to resolve issues quickly, maintain high standards across all areas and drive improvements that enhance the overall experience.
Above all, you will lead by example, championing high standards, promoting a positive culture and ensuring that the Caravan Village consistently delivers the quality, care and attention our guests and owners expect.
Accommodation Manager in Lincoln employer: Butlins
Contact Detail:
Butlins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Butlin's. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Butlin's values and the specifics of the Accommodation Manager role. Show us you’re passionate about maintaining high standards and improving guest experiences.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on how you’d handle real-life scenarios related to managing teams and ensuring cleanliness in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Butlin's team and making a difference in our Caravan Village.
We think you need these skills to ace Accommodation Manager in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Accommodation Manager role. Highlight your operational knowledge and leadership experience in managing cleaning or soft-services operations, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for the role. Share specific examples of how you've led teams to achieve high standards and improved guest experiences in previous roles.
Showcase Your Flexibility: Since this role requires a flexible working pattern, mention any experience you have with adapting to changing priorities. We want to see that you can think on your feet and manage competing demands effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets to the right people quickly, and you’ll be one step closer to joining our team at Butlin's Skegness!
How to prepare for a job interview at Butlins
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Caravan Accommodation Manager role. Familiarise yourself with the Clean and Fault Free (CAFF) approach and think about how you would implement it. This shows that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, especially in fast-paced environments. Think of specific examples where you've motivated a team or resolved conflicts. This will demonstrate your ability to inspire others and maintain high operational standards.
✨Emphasise Flexibility and Adaptability
Since the role requires flexibility and the ability to adapt to changing priorities, come armed with examples of how you've successfully managed competing demands in the past. Highlighting your calmness under pressure will resonate well with the interviewers.
✨Focus on Guest Experience
The role is all about enhancing guest and owner satisfaction. Be ready to share your thoughts on what makes a great guest experience and how you would ensure that every unit meets quality standards. This shows that you truly understand the heart of the role.
