At a Glance
- Tasks: Support culinary teams to deliver high-quality dishes and enhance guest satisfaction.
- Company: Join Butlin's, a fun-filled resort with a vibrant culture.
- Benefits: Exciting work environment, team camaraderie, and opportunities for growth.
- Other info: Be part of a team that values fun, creativity, and support.
- Why this job: Make a real impact on food quality and guest experiences in a dynamic setting.
- Qualifications: Knowledge of food production, safety standards, and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
The role will play a key function in supporting resort culinary teams to consistently deliver high-quality dishes in line with the recipes specified in Starchef or by our franchise partners (retail). This role will focus on driving improvements in food quality and guest satisfaction by ensuring strict adherence to recipe standards and enhancing operational skills through targeted training and support.
Key responsibilities include:
- Supporting chefs in delivering exceptional guest experiences through consistent food quality.
- Monitoring and improving key performance indicators related to food cost, wastage, and margin.
- Holding teams accountable to ensure operational standards and recipe compliance are met.
- Collaborating with venues to identify and address gaps in culinary execution and training.
- Supporting resort teams in compliance to H&S and FSMS policy through regular audit routines.
Key Responsibilities
- Accountable for supporting resorts to achieve operational excellence by auditing recipe and dish accuracy, food presentation and quality to drive standards and NPS scores.
- Accountable for auditing venue standards to ensure high standards of cleanliness, good food technical practices and health and safety procedures are always followed.
- Support L&D with identifying chefs skills gaps to improve team skills, competency and develop chef knowledge.
- Responsible for admin tasks to add and update all recipes in e.g. Starchef, TenKites and DateCodeGenie.
- Responsible for providing all pre-launch menu and recipe details to support a successful menu launch, with ongoing support and training for consistent menu execution.
- Ensure food safety regulations are strictly adhered to.
- Support the Technical Food Safety Team with ensuring accurate food allergen visibility to guests.
- Support the Finance Business Partner in understanding margin performance against theoretical GP targets.
- Support Procurement in advising best equipment to aid commercial performance and maximise profitability via product consolidation with clear plans to reduce redundant stock.
- Support Procurement with ongoing food quality reviews, product selection and substitution sign off to drive costs down whilst retaining food quality.
- Support Proposition with occasional menu dish development.
- Aware of TI/NPS scores for food quality and supports changes to help improve scores and reduce guest problems.
- Support resort leadership with reviewing action plans following issues identified through audits.
- Support franchise venues with BOH operations to drive quality and brand standard compliance.
About You
- Knowledge of food production processes and techniques.
- Operational knowledge of multi-site high-volume kitchen environments buffet & retail.
- Experience in introducing operational improvements to grow food quality scores.
- Sound knowledge of HACCP, Food Safety, and Health & Safety standards.
- Level 4 food safety.
- Able to manage multiple priorities and adapt quickly to changing requirements.
- Ability to influence and inspire teams across multiple sites.
- High standards and attention to detail.
- Flexible approach.
- Great communication skills.
- Problem solving attitude.
If this role sounds perfect for you, we would love to hear from you. Please follow the application link to apply now. Should you have any questions or require any adjustments for this process, please contact us.
Operational Support Chef in Hemel Hempstead employer: Butlins
At Butlin's, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee well-being and growth. As an Operational Support Chef, you'll not only play a crucial role in enhancing our culinary standards but also benefit from ongoing training and development opportunities, ensuring your skills are always sharp. Join us in creating unforgettable experiences for our guests while being part of a team that truly cares for one another.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Chef in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the culinary world, especially those who work at resorts or in high-volume kitchens. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you get the chance, bring a sample of your culinary creations to interviews or networking events. Nothing speaks louder than a delicious dish that showcases your talent and attention to detail.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to resorts or restaurants you admire. Express your passion for food quality and guest satisfaction, and let them know you’re eager to contribute to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our fun and vibrant team at Butlin's!
We think you need these skills to ace Operational Support Chef in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and culinary excellence shine through. We want to see how you can contribute to delivering high-quality dishes and enhancing guest satisfaction.
Highlight Relevant Experience:Make sure to mention any experience you have in multi-site kitchen environments or operational improvements. We’re looking for someone who can hit the ground running, so show us how your background aligns with the role!
Be Detail-Oriented:Since this role involves strict adherence to recipe standards and health & safety regulations, it’s crucial to demonstrate your attention to detail. Use specific examples in your application to showcase your commitment to quality and compliance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Let’s get started on this exciting journey together!
How to prepare for a job interview at Butlins
✨Know Your Culinary Stuff
Make sure you brush up on your knowledge of food production processes and techniques. Be ready to discuss how you've improved food quality in previous roles, as this will show your understanding of the culinary standards expected.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in a high-volume kitchen environment. Whether it's improving operational efficiency or addressing food safety issues, demonstrating your problem-solving attitude will impress the interviewers.
✨Highlight Your Training Experience
Since the role involves supporting chefs through training, be ready to talk about any experience you have in identifying skills gaps and delivering effective training. This shows that you can help elevate the team's performance.
✨Communicate with Confidence
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would hold teams accountable for operational standards and recipe compliance.
