At a Glance
- Tasks: Lead a team to ensure safety and security for guests and staff at our Bognor resort.
- Company: Join Butlin's, where fun and adventure are at the heart of everything we do!
- Benefits: Competitive salary, career development, and a vibrant team culture.
- Other info: Dynamic role with no two days the same, perfect for problem solvers!
- Why this job: Make a real impact by creating safe and enjoyable experiences for our guests.
- Qualifications: Experience in security procedures and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Head of Resort Safety to join our team at our Bognor resort! Responsible for the safety and security of all our Guests and Team Members within the Butlins resort and leading a team to manage a 24/7 operation. Always focused on giving our guests an amazing experience every time, we are looking for someone who is able to role model and coach effective problem resolution to the highest level and who is able to diffuse conflict situations in a professional and effective manner.
Implementing safety protocols, risk assessments, and coordinating emergency response plans as well as conducting drills and exercises to test the effectiveness of these plans is all part of the role. Strong communication skills will be required to collaborate and liaise with external agencies, local law enforcement, fire departments, and other authorities to ensure effective coordination during any emergency situations.
Ensuring that all legal & safety requirements are adhered to in the scheduling of team and external agency rostering and supporting the effective delivery and operation of licensed venues, cash handling/transportation and ratios of guests and team must be met, as well as the ability to manage budgets, including payroll and inventory.
Managing a successful team, a passion for leading by example and inspiring others to deliver experiences that truly delight our guests is non-negotiable and you’ll thrive from ensuring your team's fulfilment at work. Regular 121s and PDP discussions will not only support team development and therefore careers with Butlins but will also hold the team accountable for their objectives.
As with all roles at Butlins, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
We are looking for a passionate leader with exceptional knowledge and solid experience in security procedures and protocols, as well as techniques for de-escalating conflicts, managing difficult situations, and resolving disputes calmly and professionally. You will need to be able to set strategic direction for your team whilst also being happy to be involved in the day-to-day operations, working closely alongside your teams to manage any challenges that arise.
An understanding of relevant laws and regulations related to the security industry, including the rights and responsibilities of security team members is essential. You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo.
At Butlins, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlins is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins!
Head of Resort Safety employer: Butlins
Butlin's is an excellent employer that prioritises creating a vibrant and supportive work environment in Batley, where team members can thrive while delivering exceptional guest experiences. With comprehensive training and live-in accommodation options for those relocating, employees enjoy a culture of inclusivity and growth, making it a rewarding place to develop skills across various resort operations.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Resort Safety
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Butlin's values and mission. This way, you can show how your passion for safety aligns with their fun and exciting atmosphere.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with various teams and external agencies, role-play potential scenarios with a friend. This will help you feel more confident when discussing conflict resolution and safety protocols.
✨Tip Number 3
Show off your leadership style! Be ready to share examples of how you've inspired and developed your team in the past. Butlin's is all about creating smiles, so highlight how you’ve made work enjoyable for your team while ensuring safety.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Butlin's family!
We think you need these skills to ace Head of Resort Safety
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for safety and guest experience shine through. We want to see how excited you are about the role and how you can contribute to making our resort a safe and enjoyable place for everyone.
Be Specific About Your Experience:Make sure to highlight your relevant experience in security procedures and conflict resolution. Use specific examples that demonstrate your ability to handle difficult situations and lead a team effectively. This will help us see how you fit into our culture of fun and safety.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. Show us that you understand what it takes to be the Head of Resort Safety and how you can make a difference at Butlins.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining our team at Butlins!
How to prepare for a job interview at Butlins
✨Know Your Safety Protocols
Make sure you’re well-versed in safety protocols and emergency response plans. Brush up on relevant laws and regulations related to the security industry, as this will show your understanding of the role and its responsibilities.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in high-pressure situations. Highlight your ability to inspire and motivate others, as well as your experience in conducting regular 121s and PDP discussions to support team development.
✨Showcase Conflict Resolution Techniques
Be ready to discuss specific instances where you’ve effectively diffused conflict or managed difficult situations. This is crucial for the Head of Resort Safety role, so think of practical examples that demonstrate your calm and professional approach.
✨Engage with Enthusiasm
During the interview, express your passion for creating a fun and safe environment for guests. Show that you’re not just about policies but also about making memorable experiences, aligning with Butlin's values of creating smiles and caring for each other.
