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- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences.
- Company: Join a vibrant resort environment with a focus on guest satisfaction.
- Benefits: Competitive pay, career growth, and a fun work atmosphere.
- Other info: Perfect for those who thrive in energetic environments and love teamwork.
- Why this job: Make a real impact in a fast-paced setting while developing your leadership skills.
- Qualifications: Experience in managing restaurants or high-volume venues is essential.
The predicted salary is between 25000 - 30000 £ per year.
The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards.
You will:
- Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.
- Implement operational and commercial plans provided by the Manager to support venue performance.
- Support stock controls, cellar routines, product care and compliance standards.
- Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.
- Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment.
KPIs:
- Guest satisfaction/NPS
- Revenue and spend per head
- Labour cost vs budget
- Food safety audit scores
- Speed of service
- Team engagement and retention
- Stock/waste control
About You:
- Experience managing or supervising a restaurant or high-volume F&B venue
- Strong team leadership and people management skills
- Experience managing rotas, labour and budgets
- Strong understanding of food safety and compliance
- Excellent guest service skills
- Ability to work in a fast-paced environment
- Strong organisational and communication skills
Desirable:
- Experience in holiday parks, resorts or high-volume venues
- Personal licence holder
- Food safety qualification (Level 3 or above)
- First aid training
- Experience managing multi-outlet operations
Restaurants & QSR Assistant Manager in England employer: Butlins
Contact Detail:
Butlins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurants & QSR Assistant Manager in England
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with guests and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved guest satisfaction. We want to hear about your experiences, so be ready to share them in a way that highlights your skills and aligns with the role.
✨Tip Number 3
When you get the chance, ask insightful questions during the interview. This shows your interest in the role and helps you understand if the company is the right fit for you. Plus, it gives you a chance to demonstrate your knowledge about the industry!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the position and keeps you on their radar as they make their decision.
We think you need these skills to ace Restaurants & QSR Assistant Manager in England
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the restaurant and QSR industry shine through. Share specific experiences that highlight your enthusiasm for delivering excellent guest service and managing a team.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your relevant experience in managing high-volume venues and your understanding of food safety and compliance standards. We want to see how you fit into our team!
Use Clear and Concise Language: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences. Remember, clarity is key when showcasing your qualifications!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets to the right people quickly. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Butlins
✨Know the Venue Inside Out
Before your interview, make sure you research the restaurant or QSR environment thoroughly. Understand their menu, service style, and any unique selling points. This will not only impress the interviewer but also help you tailor your answers to show how you can contribute to their specific needs.
✨Showcase Your Leadership Skills
As an Assistant Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to discuss how you can model behaviours and coach your team effectively in real-time.
✨Demonstrate Financial Acumen
Familiarise yourself with basic financial metrics relevant to the role, such as revenue per head and labour costs. Be prepared to discuss how you've managed budgets or improved financial performance in previous roles. This shows that you understand the business side of running a successful venue.
✨Emphasise Guest Service Excellence
Guest satisfaction is crucial in this role. Think of specific instances where you've gone above and beyond to ensure a great guest experience. Highlight your understanding of NPS and how you can use insights to enhance service delivery, which aligns perfectly with the company's focus on high-quality food and beverage experiences.