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- Tasks: Lead a team to ensure top-notch cleanliness and guest satisfaction in our Ocean Hotel.
- Company: Join the vibrant team at Butlin's, known for creating unforgettable holiday experiences.
- Benefits: Enjoy competitive pay, career development, and a fun, dynamic work environment.
- Why this job: Make a real impact on guests' holidays while developing your leadership skills.
- Qualifications: Experience in hospitality management and a passion for guest service.
- Other info: Flexible shifts and opportunities for personal growth in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an enthusiastic and motivated leader to join our Accommodation team at our Bognor Regis Resort. As a Cleaning Manager, you will oversee the smooth running of one of our 200 bedroom Ocean Hotel, ensuring the highest standards of cleanliness and presentation across all our guest accommodation.
You will lead your team in delivering our Clean and Fault Free (CAFF) approach, maintaining exceptional operational standards and holding your team accountable for consistently excellent results. This role involves analysing KPIs, managing stock control systems to maximise efficiency, and ensuring compliance with all Health & Safety policies and procedures.
You will play a key role in creating unforgettable holiday experiences for our guests, working alongside a passionate, dedicated team who take pride in making every stay as fun and carefree as possible. Typical working hours cover 40 hours per week with a variety of shifts between 8:30am to 9pm.
Reporting to the Accommodation Manager, you will enjoy the energy of a busy environment and take ownership of maintaining high levels of hygiene and cleanliness across our Ocean Hotel. You will balance operational efficiency with a strong focus on guest satisfaction, ensuring that every detail contributes to a truly memorable stay.
We are looking for a leader who leads by example, inspires others, and is passionate about creating experiences that delight our guests. If you love developing people and thrive in a fast-paced, guest-focused environment, this could be the perfect opportunity for you. You will coach, nurture, and inspire your team to deliver exceptional results, upholding both our cleaning standards and the unique Butlin's way of working. You will champion your team's growth and wellbeing, conducting regular 121's, coaching and personal development reviews to help them progress in their careers with Butlin's.
No two days are the same at Butlin's, so if you enjoy rolling up your sleeves, thinking on your feet, and making every guest experience your top priority, we would love to hear from you.
Housekeeping Manager in Crawley employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Butlin's or similar resorts. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for creating memorable guest experiences shine through. Share stories that highlight your leadership skills and how you’ve inspired your team in the past.
✨Tip Number 3
Be prepared to discuss KPIs and stock control systems. Brush up on your knowledge of these areas so you can confidently talk about how you’ve used them to improve efficiency and maintain high standards in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Butlin's.
We think you need these skills to ace Housekeeping Manager in Crawley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating unforgettable experiences for our guests. Share any relevant experiences that highlight your passion for cleanliness and guest satisfaction.
Tailor Your CV: Make sure your CV is tailored to the Housekeeping Manager position. Highlight your leadership skills and any experience in managing teams or maintaining high standards of cleanliness. We love seeing how your background aligns with our values and the role!
Be Specific: In your cover letter, be specific about your achievements and how they relate to the job description. Use examples that demonstrate your ability to analyse KPIs, manage stock control, and uphold health and safety standards. We appreciate clarity and detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Butlin's
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Manager inside out. Familiarise yourself with the Clean and Fault Free (CAFF) approach and be ready to discuss how you would implement it in a busy hotel environment.
✨Show Your Leadership Skills
This role is all about leading a team, so come prepared with examples of how you've inspired and developed your team in the past. Think about specific situations where you’ve coached someone to success or improved team performance.
✨Emphasise Guest Satisfaction
Since guest experience is key, be ready to share your thoughts on what makes a stay memorable. Discuss how you would balance operational efficiency with ensuring every detail contributes to a delightful guest experience.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a cleanliness issue or managing stock control. Prepare by thinking through how you would respond to challenges while maintaining high standards and compliance with health and safety policies.
