At a Glance
- Tasks: Support culinary teams to deliver high-quality dishes and enhance guest satisfaction.
- Company: Join Butlin's, a fun-filled resort with a vibrant culture.
- Benefits: Exciting work environment, team camaraderie, and opportunities for growth.
- Other info: Be part of a team that values fun, creativity, and collaboration.
- Why this job: Make a real impact on food quality and guest experiences in a dynamic setting.
- Qualifications: Knowledge of food production, HACCP standards, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The role will play a key function in supporting resort culinary teams to consistently deliver high-quality dishes in line with the recipes specified in Starchef or by our franchise partners (retail). This role will focus on driving improvements in food quality and guest satisfaction by ensuring strict adherence to recipe standards and enhancing operational skills through targeted training and support.
Key responsibilities include:
- Supporting chefs in delivering exceptional guest experiences through consistent food quality.
- Monitoring and improving key performance indicators related to food cost, wastage, and margin.
- Holding teams accountable to ensure operational standards and recipe compliance are met.
- Collaborating with venues to identify and address gaps in culinary execution and training.
- Supporting resort teams in compliance to H&S and FSMS policy through regular audit routines.
Key Responsibilities
- Accountable for supporting resorts to achieve operational excellence by auditing recipe and dish accuracy, food presentation and quality to drive standards and NPS scores.
- Accountable for auditing venue standards to ensure high standards of cleanliness, good food technical practices and health and safety procedures are always followed.
- Support L&D with identifying chefs skills gaps to improve team skills, competency and develop chef knowledge.
- Responsible for admin tasks to add and update all recipes in e.g. Starchef, TenKites and DateCodeGenie.
- Responsible for providing all pre-launch menu and recipe details to support a successful menu launch, with ongoing support and training for consistent menu execution.
- Ensure food safety regulations are strictly adhered to.
- Support the Technical Food Safety Team with ensuring accurate food allergen visibility to guests.
- Support the Finance Business Partner in understanding margin performance against theoretical GP targets.
- Support Procurement in advising best equipment to aid commercial performance and maximise profitability via product consolidation with clear plans to reduce redundant stock.
- Support Procurement with ongoing food quality reviews, product selection and substitution sign off to drive costs down whilst retaining food quality.
- Support Proposition with occasional menu dish development.
- Aware of TI/NPS scores for food quality and supports changes to help improve scores and reduce guest problems.
- Support resort leadership with reviewing action plans following issues identified through audits.
- Support franchise venues with BOH operations to drive quality and brand standard compliance.
About You
- Knowledge of food production processes and techniques.
- Operational knowledge of multi-site high-volume kitchen environments buffet & retail.
- Experience in introducing operational improvements to grow food quality scores.
- Sound knowledge of HACCP, Food Safety, and Health & Safety standards.
- Level 4 food safety.
- Able to manage multiple priorities and adapt quickly to changing requirements.
- Ability to influence and inspire teams across multiple sites.
- High standards and attention to detail.
- Flexible approach.
- Great communication skills.
- Problem solving attitude.
If this role sounds perfect for you, we would love to hear from you. Please follow the application link to apply now. Should you have any questions or require any adjustments for this process, please contact us.
Operational Support Chef in Chester employer: Butlins
At Butlin's, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee growth and development. As an Operational Support Chef, you'll be part of a dynamic team dedicated to delivering exceptional culinary experiences while enjoying unique benefits such as flexible working arrangements and opportunities for professional training. Join us in creating memorable moments for our guests while being part of a company that truly values its employees and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Chef in Chester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Butlin's values and think about how you can align your experiences with their mission. This will show them you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to operational support and food safety. Be ready to share specific examples of how you've improved food quality or tackled challenges in previous roles.
✨Tip Number 3
Show off your passion for food! Bring some enthusiasm to the table by discussing your favourite dishes or culinary trends. This can help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your professionalism.
We think you need these skills to ace Operational Support Chef in Chester
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and culinary excellence shine through. We want to see how you can contribute to delivering high-quality dishes and enhancing guest satisfaction.
Highlight Relevant Experience:Make sure to mention any experience you have in multi-site kitchen environments or operational improvements. We’re looking for someone who knows their way around food production processes and can drive quality scores up!
Be Detail-Oriented:Since this role involves strict adherence to recipe standards and health & safety regulations, it’s crucial to showcase your attention to detail. Mention any relevant certifications or experiences that demonstrate your commitment to quality and safety.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t forget to double-check your application for any typos before hitting send!
How to prepare for a job interview at Butlins
✨Know Your Culinary Stuff
Make sure you brush up on your knowledge of food production processes and techniques. Be ready to discuss how you've improved food quality in previous roles, as this will show your understanding of the culinary standards expected.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in a high-volume kitchen environment. Whether it's reducing food wastage or improving guest satisfaction scores, having specific instances ready will demonstrate your ability to think on your feet.
✨Understand Health & Safety Regulations
Familiarise yourself with HACCP and food safety standards. Be prepared to discuss how you've ensured compliance in past roles, as this is crucial for the Operational Support Chef position.
✨Communicate Effectively
Since this role involves collaborating with various teams, practice articulating your thoughts clearly. Think about how you can inspire and influence others, and be ready to share examples of successful teamwork from your experience.
