At a Glance
- Tasks: Deliver exceptional guest service and drive sales performance in a fun environment.
- Company: Butlin's, the Home of Entertainment with a vibrant culture.
- Benefits: Flexible working hours, team support, and a fun workplace atmosphere.
- Other info: Be part of a legacy that has delighted guests for nearly 90 years.
- Why this job: Join a team that creates smiles and makes every guest experience memorable.
- Qualifications: Passion for sales, customer service experience, and teamwork skills.
The predicted salary is between 20000 - 25000 £ per year.
Team Member - Sales - Bognor Regis Description Reporting to the Sales Manager and Sales Supervisor, you will deliver exceptional guest service while driving both individual and departmental sales performance.
You will be accountable for achieving individual sales targets, contributing to departmental targets, and maximising tariff opportunities through effective promotion of holidays, add-ons and upgrades.
Through every guest interaction, you will support the delivery of an outstanding experience that positively impacts Resort NPS.
- KPIs Tariff Targets Upgrade + Add on Targets
- Resort NPS
- General Duties & Key Accountabilities
Deliver outstanding guest service across all contact channels, including face-to-face, telephone, email and live chat, ensuring every interaction reflects the Butlin's brand and values.
Achieve agreed individual sales targets while contributing to overall departmental sales performance.
Proactively promote Butlin's holidays, add-ons and upgrades to enhance the guest experience and maximise tariff opportunities.
Provide accurate, confident and solution-focused advice, ensuring guest needs are met and exceeded at every stage of their journey.
Support the achievement of Resort NPS targets by delivering excellent service in every guest interaction.
Work collaboratively with the wider team and other departments to drive resort performance and achieve shared goals.
Support conferencing and events activity when required.
Maintain a flexible approach to working patterns to meet the needs of the business over 7 days. Key Knowledge/Experience & Qualification Requirements
Demonstrate a strong passion for delivering exceptional sales results and guest service.
Have experience working in a fast paced sales environment.
Be confident working under pressure while maintaining a positive and professional approach.
Have key knowledge of word, Teams, Outlook and basic computer skills along with guest facing customer service or sales experience Show initiative and the ability to work independently as well as part of a team.
About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK?
That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years.
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.
As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values.
So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Team Member - Sales - Bognor Regis employer: Butlins
Butlin's is an excellent employer that prioritises creating a vibrant and supportive work environment in Batley, where team members can thrive while delivering exceptional guest experiences. With comprehensive training and live-in accommodation options for those relocating, employees enjoy a culture of inclusivity and growth, making it a rewarding place to develop skills across various resort operations.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Sales - Bognor Regis
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Team Member - Sales - Bognor Regis at Butlins, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Butlins. Tailor your message to explain why you’re drawn to them and how you can contribute as a Team Member - Sales - Bognor Regis. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Team Member - Sales - Bognor Regis
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Butlins:When writing your cover letter, make sure to tailor your message specifically for Butlins. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Butlins
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Butlins that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Butlins that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Butlins’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
