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For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable leisure experiences for guests.
- Company: Join a vibrant resort in Bognor Regis with a fun-loving atmosphere.
- Benefits: Gain valuable experience in leisure management and develop your leadership skills.
- Why this job: Make a real impact on guest satisfaction while driving revenue growth.
- Qualifications: Experience in leisure, hospitality, or entertainment with strong communication skills.
- Other info: Fixed term maternity cover role with opportunities for creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Department: Ents & Leisure
Employment Type: Fixed Term - Full Time
Location: Bognor Regis
About the Role
We are looking for a passionate leader with exceptional knowledge and solid experience of managing a team, with the ability to work to deadlines. High-spirited and fun-loving, you'll be a multi-tasker with excellent communication skills and a genuine enthusiasm for delivering memorable guest experiences. The Leisure Experience Manager is a key position in supporting and driving revenue and marketing for all leisure and retail leisure areas across the resort. You will need to have a keen eye for brand experience and fostering new ideas to reach internal targets.
You'll support the Entertainment & Leisure Senior Manager in the overall success and consistent running of the leisure operation and delivery here at Bognor Regis. You will oversee the leadership and development of the Leisure Leaders and their teams including our Fairground, Spa, Splash and Sports teams. You will co-ordinate and support the Leisure Leaders to ensure all elements of our leisure experiences are delivered as directed, maintaining consistency of delivery and experience and support the leaders in their use of our online rostering system business tool.
You'll consistently evaluate the quality of the delivery of all leisure experiences and ensure that all activity environments and general leisure areas are maintained effectively and are kept safe, clean, and presentable at all times with an emphasis on exceeding customer expectations by ensuring all leisure activities and events are executed to the highest possible standard. Your supportive nature will develop the Fairground Manager, Spa Manager, Splash Manager and Sports Manager, empowering them to lead their teams effectively and work within and alongside the wider department's Leader in Entertainment and drive new ideas and initiatives to support revenue growth in leisure retail spaces, ensuring brand alignment and guest engagement. This is a fixed term maternity cover role for 12 months.
About You
You should be passionate about developing innovative concepts that elevate the leisure experience and drive guest engagement. Strongly business minded, with a focus on revenue growth, performance, and achieving commercial targets with previous demonstrable experience within the leisure, entertainments, or hospitality industries. You should enjoy being a problem-solver who is a committed team player and able to work on your own initiative when necessary with being an excellent communicator, confident in engaging with teams at all levels. Being curious, with the courage to challenge the status quo and foster continuous improvement.
You should have excellent experience in a leisure background along with experience in working with and building relationships with external industry experts and suppliers. Having working knowledge of health and safety procedures, processes, relevant regulations and legislation is desirable too. Strong experience of being guest and customer facing is essential, as well as dealing with a range of queries and sometimes complaints directly. You should hold an analytical mind with the ability to forecast and manage costs is extremely important for this role. You will always have the financials in mind but will balance this with keeping our guest experience at the heart of your decisions.
Leisure Experience Manager (maternity cover) in Bognor Regis employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Experience Manager (maternity cover) in Bognor Regis
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality sectors. Attend industry events or local meet-ups to chat with potential employers and get your name out there. Remember, sometimes it’s who you know that can help you land that dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for creating memorable guest experiences shine through. Share stories about how you've made a difference in previous roles, and don’t be afraid to show your fun-loving side – it’s all about connecting with the team!
✨Tip Number 3
Research the company culture! Before any interviews, dive into what makes the leisure experience at Bognor Regis unique. Tailor your answers to reflect how your values align with theirs, and come prepared with ideas that could elevate their guest experiences even further.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Leisure Experience Manager (maternity cover) in Bognor Regis
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for creating memorable guest experiences shine through in your application. We want to see how your passion aligns with our mission at StudySmarter!
Tailor Your CV: Make sure your CV highlights relevant experience in leisure, entertainment, or hospitality. We love seeing how your background fits the role of Leisure Experience Manager, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit. Share specific examples of how you've driven revenue growth and improved guest engagement in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Butlin's
✨Know Your Leisure Stuff
Make sure you brush up on your knowledge of the leisure and hospitality industries. Be ready to discuss trends, guest engagement strategies, and innovative concepts that can elevate the leisure experience. This shows your passion and expertise!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to empower others and drive performance. Think about specific situations where you’ve led a team to exceed targets or improve guest experiences.
✨Be a Problem Solver
Expect questions that assess your problem-solving skills. Prepare to share instances where you’ve tackled challenges head-on, especially in a guest-facing role. Demonstrating your analytical mind and ability to manage costs while keeping guest experience at the forefront is key.
✨Engage with Enthusiasm
Your genuine enthusiasm for delivering memorable guest experiences should shine through. Practice conveying your excitement about the role and how you plan to foster a fun and engaging environment for both guests and staff.
