At a Glance
- Tasks: Lead a team to ensure safety and security for guests and staff at our Bognor resort.
- Company: Join Butlins, where fun and adventure are at the heart of everything we do!
- Benefits: Competitive salary, career development, and a vibrant team culture.
- Other info: Dynamic role with no two days the same, perfect for those who thrive on excitement!
- Why this job: Make a real impact by creating safe and enjoyable experiences for our guests.
- Qualifications: Strong leadership skills and experience in security procedures required.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Head of Resort Safety to join our team at our Bognor resort! Responsible for the safety and security of all our Guests and Team Members within the Butlins resort and leading a team to manage a 24/7 operation. Always focused on giving our guests an amazing experience every time, we are looking for someone who is able to role model and coach effective problem resolution to the highest level and who is able to diffuse conflict situations in a professional and effective manner.
Implementing safety protocols, risk assessments, and coordinating emergency response plans as well as conducting drills and exercises to test the effectiveness of these plans is all part of the role. Strong communication skills will be required to collaborate and liaise with external agencies, local law enforcement, fire departments, and other authorities to ensure effective coordination during any emergency situations.
Ensuring that all legal & safety requirements are adhered to in the scheduling of team and external agency rostering and supporting the effective delivery and operation of licensed venues, cash handling/transportation and ratios of guests and team must be met, as well as the ability to manage budgets, including payroll and inventory.
Managing a successful team, a passion for leading by example and inspiring others to deliver experiences that truly delight our guests is non-negotiable and you'll thrive from ensuring your team's fulfilment at work. Regular 121s and PDP discussions will not only support team development and therefore careers with Butlins but will also hold the team accountable for their objectives.
As with all roles at Butlins, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
We are looking for a passionate leader with exceptional knowledge and solid experience in security procedures and protocols, as well as techniques for de-escalating conflicts, managing difficult situations, and resolving disputes calmly and professionally. You will need to be able to set strategic direction for your team whilst also being happy to be involved in the day-to-day operations, working closely alongside your teams to manage any challenges that arise.
An understanding of relevant laws and regulations related to the security industry, including the rights and responsibilities of security team members is essential. You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo.
At Butlins, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlins is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlins!
Head of Resort Safety in Bognor Regis employer: Butlins
Butlin's is an excellent employer that prioritises creating a vibrant and supportive work environment in Batley, where team members can thrive while delivering exceptional guest experiences. With comprehensive training and live-in accommodation options for those relocating, employees enjoy a culture of inclusivity and growth, making it a rewarding place to develop skills across various resort operations.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Resort Safety in Bognor Regis
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current or former Butlins employees. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Butlins and understanding their values. Think about how your experience aligns with their focus on guest satisfaction and team fulfilment. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your conflict resolution skills! Since the Head of Resort Safety role involves managing difficult situations, be ready to share examples of how you've successfully diffused conflicts in the past. This will show you're the calm leader they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Butlins team.
We think you need these skills to ace Head of Resort Safety in Bognor Regis
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for safety and guest experience shine through. We want to see how much you care about creating a safe and enjoyable environment for everyone at Butlins!
Be Specific About Your Experience:Make sure to highlight your relevant experience in security procedures and conflict resolution. We love seeing concrete examples of how you've handled tough situations in the past, so don’t hold back!
Tailor Your Application:Take a moment to customise your application to reflect the job description. Use similar language and focus on the skills and experiences that align with what we’re looking for in our Head of Resort Safety.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Butlins
✨Know Your Safety Protocols
Make sure you’re well-versed in safety protocols and emergency response plans. Brush up on relevant laws and regulations related to the security industry, as this will show your understanding of the role and its responsibilities.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in high-pressure situations. Highlight your ability to inspire and motivate others, as well as your experience in conducting regular 121s and PDP discussions to support team development.
✨Showcase Conflict Resolution Techniques
Be ready to discuss specific instances where you’ve de-escalated conflicts or managed difficult situations. This is crucial for the Head of Resort Safety role, so think of practical examples that demonstrate your calm and professional approach.
✨Engage with Enthusiasm
Butlins is all about fun and excitement, so let your passion shine through during the interview. Show that you’re not just looking for a job, but that you genuinely want to create smiles and enhance guest experiences.
