At a Glance
- Tasks: Support various teams across the resort to create unforgettable guest experiences.
- Company: Join Butlin's, a fun-filled entertainment destination with a vibrant culture.
- Benefits: Full-time hours, live-in accommodation, and hands-on training opportunities.
- Other info: Comprehensive induction and buddy support to help you thrive.
- Why this job: Perfect for those who love fun, teamwork, and making a difference in hospitality.
- Qualifications: Enthusiasm, energy, and a passion for guest satisfaction are key; no experience needed!
The predicted salary is between 20000 - 25000 £ per year.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply. Good luck.
About the role
'Getting Stuck In' is one of our key values, and that's exactly what this role is all about. As a Team Member Plus, you won't be tied to one department. Instead, you'll work across the resort supporting different teams and helping deliver a fantastic experience for our guests. No two days are the same. You'll spend Mondays and Fridays cleaning guest accommodation, with the rest of your week taking you into areas like sports & activities, restaurants & quick-serve food, buffets, bars & shops, or the fairground. There may be times you’ll work in more than one of these areas.
Do you know we also offer apprenticeships? For this role, we have apprenticeships such as Food & Beverage Team Member Level 2 apprenticeship and Retailer Level 2 Apprenticeship Training Courses. Should this be of interest, we would love to tell you more during the recruitment process.
About You
We're looking for enthusiastic, fun-loving multi-taskers who enjoy learning new skills and working with others. No previous experience is needed — what matters most is your attitude, your energy, a willingness to get stuck in, and a genuine passion for making a difference to our guests.
Join us and you'll have a comprehensive 90-day induction plan and a buddy to support you as you find your feet. If you have your sights set on a career in hospitality, this role gives you brilliant hands-on experience across some of our most guest-facing areas.
If you have any of the following, we'd love to hear from you, too: FA Level 1 football, Archery GB ERCA, High Ropes, NCPLH personal licence qualification.
The Detail
- Full-time role 30-35 hours per week, worked across 5 days out of 7
- Includes evenings and weekends
- Live-in accommodation is available if you’re relocating
- Must be over 18
About Butlin's
Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.
As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Training Team Member in Birmingham employer: Butlins
At Butlin's, we pride ourselves on being an excellent employer, offering a vibrant work culture where fun and enthusiasm are at the heart of everything we do. As a Training Team Member, you'll enjoy hands-on experience across various departments, with opportunities for personal growth through our apprenticeship programmes. With live-in accommodation available for those relocating, and a supportive team environment, you'll find a rewarding career path in the hospitality industry that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Training Team Member in Birmingham
✨Get Hands-On Experience
Since you’re going for a trainee role in the hospitality-food-service sector, look for ways to gain practical experience. Volunteer at local events or pop-up restaurants. Not only does this give you a taste of the industry, but it’s a great way to meet people and show you’re passionate about getting your foot in the door.
✨Visit Local Dining Hotspots
Don’t be shy – visit local restaurants, cafes, and bars! Drop in, chat with staff, and express your interest in trainee positions. Many places look for motivated trainees who are eager to learn and might even hire from walk-ins. Plus, you'll get a feel for the atmosphere and see where you might fit best.
✨Connect with Hospitality Colleges
Reach out to hospitality schools or colleges in your area. They often have partnerships with local businesses and can help connect you with trainee opportunities. They might also host job fairs or industry events that can be great for networking and meeting potential employers.
✨Apply Directly Through Our Website
When you're ready to apply, make sure you do it through our website at Butlins. We often list trainee opportunities exclusively there, and it's a great way to stand out. Plus, our team values direct applications, so you don’t want to miss out on a chance to impress us!
We think you need these skills to ace Training Team Member in Birmingham
Some tips for your application 🫡
Highlight Your Customer Service Skills:In the hospitality-food-service industry, your ability to connect with customers is key. Make sure to showcase any previous service experience in your CV or cover letter, whether it's from part-time jobs, volunteering, or even school projects. Let your enthusiasm for making a positive dining experience really shine through!
Mention Relevant Certifications:If you have any certifications related to food safety, hygiene, or customer service training, make sure to include these in your application. Many employers in hospitality value this kind of training, so it gives you a leg up over others who might not have them. Even if you're just starting out, mentioning your commitment to learning about these areas can impress hiring managers.
Express Your Willingness to Learn:As a trainee, it's crucial to convey your eagerness to learn on the job. Use your cover letter to share why you're excited about starting a career in hospitality and how you look forward to gaining hands-on experience. Employers want to see that you're motivated and ready to dive into the fast-paced environment of food service!
Tailor Your Application to Butlins:When you're preparing your application for Butlins, make sure to mention why you're specifically interested in working there. Do some research about their values, unique offerings, or reputation. Personalising your application not only shows that you're genuinely interested but also helps you stand out in a pool of candidates.
How to prepare for a job interview at Butlins
✨Show Off Your People Skills
In hospitality, customer service is king! During the interview for a Training Team Member at Butlins, be ready to demonstrate your people skills. Think of examples where you've handled difficult customers or worked as part of a team to create a great dining experience.
✨Get Familiar with Food Safety Standards
Expect some technical questions around food safety or health regulations relevant to the hospitality food service industry. Brush up on basic food hygiene rules and be prepared to discuss how you'd handle a situation related to food safety at Butlins.
✨Show Your Enthusiasm for Learning
As a trainee, your willingness to learn is crucial! Make sure to communicate your passion for the hospitality industry and your eagerness to dive into every aspect of your role. Talk about your motivations and any relevant experiences that sparked your interest in food service.
✨Bring Your Best Ideas for Customer Engagement
Think about ways you could enhance the dining experience at Butlins. Whether it’s a fun theme night or a creative cocktail suggestion, having fresh ideas ready can show that you're enthusiastic and ready to contribute to the team's success, even as a trainee!
