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- Tasks: Lead a vibrant team to deliver amazing food and service experiences.
- Company: Join Butlin's, where fun and adventure are at the heart of everything we do.
- Benefits: Enjoy competitive pay, a fun work environment, and opportunities for growth.
- Other info: Dynamic role in a fast-paced environment with a focus on teamwork and guest satisfaction.
- Why this job: Be part of a team that creates smiles and unforgettable memories for guests.
- Qualifications: Experience in managing restaurants and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards.
You will:
- Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.
- Implement operational and commercial plans provided by the Manager to support venue performance.
- Support stock controls, cellar routines, product care and compliance standards.
- Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.
- Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment.
KPIs:
- Guest satisfaction/NPS
- Revenue and spend per head
- Labour cost vs budget
- Food safety audit scores
- Speed of service
- Team engagement and retention
- Stock/waste control
About You:
- Experience managing or supervising a restaurant or high-volume F&B venue
- Strong team leadership and people management skills
- Experience managing rotas, labour and budgets
- Strong understanding of food safety and compliance
- Excellent guest service skills
- Ability to work in a fast-paced environment
- Strong organisational and communication skills
Desirable:
- Experience in holiday parks, resorts or high-volume venues
- Personal licence holder
- Food safety qualification (Level 3 or above)
- First aid training
- Experience managing multi-outlet operations
About Butlin's:
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s.
Beachcomber/ Firehouse Assistant Manager employer: Butlins
Contact Detail:
Butlins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beachcomber/ Firehouse Assistant Manager
✨Tip Number 1
Get to know the venue! Spend some time at Butlin's, observing how the team operates. This will help you understand the vibe and what makes the guest experience special.
✨Tip Number 2
Network like a pro! Chat with current employees and managers. They can give you insider tips on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 3
Show off your leadership skills during interviews! Share specific examples of how you've led teams in the past, especially in fast-paced environments. We love seeing that passion for guest service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our fun-loving team at Butlin's!
We think you need these skills to ace Beachcomber/ Firehouse Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in a fast-paced environment and creating smiles for our guests.
Tailor Your Experience: Make sure to highlight your relevant experience managing or supervising in a restaurant or high-volume F&B venue. We’re looking for those strong team leadership skills, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Assistant Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Butlin’s!
How to prepare for a job interview at Butlins
✨Know the Venue Inside Out
Before your interview, make sure you research Butlin's and their restaurant operations. Familiarise yourself with their values, guest experience standards, and any recent news about the company. This will show your genuine interest and help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As an Assistant Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team, handled challenges, or improved service quality. Be ready to discuss how you motivate and engage your team to deliver excellent guest service.
✨Demonstrate Your Financial Acumen
Since managing budgets and financial performance is part of the role, brush up on your knowledge of stock control, labour costs, and revenue management. Be prepared to discuss how you've managed these aspects in previous roles and how you can apply that knowledge at Butlin's.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to maintain high standards under pressure. Think of situations where you had to make quick decisions based on guest feedback or team performance, and be ready to share those stories.