Allocations Team Member (maternity cover)
Allocations Team Member (maternity cover)

Allocations Team Member (maternity cover)

Bognor Regis Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help plan accommodation availability and ensure guest satisfaction through effective room allocation.
  • Company: Join Butlin's, a fun-filled resort with a vibrant team culture.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of creating unforgettable experiences for guests while working in a lively atmosphere.
  • Qualifications: Strong communication skills, computer literacy, and a knack for organisation are essential.
  • Other info: Fixed-term role for 12 months with varied shifts and a supportive team.

The predicted salary is between 24000 - 36000 £ per year.

Description

About The Role
Reporting to theAccommodation Productivity Manager you will help with the end-to-end planning of our accommodation availability and cleaning. You will be responsible for understanding the forecast of room bookings by type and ensuring all room bookings are allocated on time and accurately, adhering to notes and paid for upgrades.
You will need to understand the status of rooms at any given time ensuring all rooms allocated are fit for use. You will maintain a level of service recovery rooms ensuring Resort teams have back up rooms available when problems arise. Working to the required number of rooms on sale.
We will ask you to put the guest experience at the forefront of the process, ensuring you are maximising opportunities to assist guests in having a great experience, whilst supporting the resort achieve NPS goals.
You will need to communicate directly with Accommodation & Guest Services Team Members ensuring Resort understands status of rooms ready for check in. You will need to follow documented standard operating procedures when processing requests for Entertainment/Internal or External Visitors, ensuring that a fully audited process for zero cost bookings is adhered to at all times.
To communicate with key room team effectively and in a timely manner any changes or amendments to allocations. Ensuring all booked add on\’s and special requests are identified and planned for accordingly. You will also work alongside our Accommodation and Facilities teams to plan for refurbishment works in accommodation units.

This role is fixed term for 12 months.

About You

If you have a warm, friendly manner and love to chat to people both face to face and over the phone, we can teach you the ins and outs of working as part of our team with this administration-based role. Being a great team player is essential and you should also enjoy the buzz of a busy environment. No day will ever be the same, so you should be happy to try new things and chat to lots of different people.

You should be able to have effective communication, work under pressure and to deadlines and hold an analytical mind. You should enjoy organisation & methodical planning, you can adapt when problems arise & resolve and understand this role requires close attention to detail.

This role is predominately a desk based role working on systems using various programmes and reporting to successfully fulfil our guest\’s accommodation and holiday requirements. Computer literacy and competence in excel is essential. Typical working hours cover 40 hours per week on a wide variety of shifts every day with Mondays, Fridays as necessary, weekend working is on a rota basis.

About Butlin\’s

At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.

There has never been a more exciting time to join Butlin’s!

Allocations Team Member (maternity cover) employer: Butlin's

Butlin's is an exceptional employer that prioritises a vibrant and supportive work culture, making it an ideal place for those looking to thrive in a dynamic environment. With a focus on employee growth and development, team members are encouraged to embrace new challenges while contributing to creating memorable experiences for guests. Located in a fun-filled resort setting, employees enjoy a unique opportunity to be part of a team that values camaraderie and creativity, ensuring every day is both rewarding and enjoyable.
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Contact Detail:

Butlin's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Allocations Team Member (maternity cover)

✨Tip Number 1

Get to know the company culture! Before your interview, check out Butlin's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their fun and exciting environment.

✨Tip Number 2

Practice your communication skills! Since this role involves chatting with guests and team members, try role-playing common scenarios with a friend. This will help you feel more confident and ready to tackle any questions or situations that come your way.

✨Tip Number 3

Show off your organisational skills! Bring examples of how you've successfully managed tasks or projects in the past. Whether it's planning an event or juggling multiple responsibilities, demonstrating your ability to stay organised will impress the hiring team.

✨Tip Number 4

Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm for the role but also keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Allocations Team Member (maternity cover)

Communication Skills
Analytical Skills
Attention to Detail
Organisational Skills
Methodical Planning
Problem-Solving Skills
Teamwork
Computer Literacy
Excel Competence
Time Management
Adaptability
Customer Service Orientation

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of warmth and friendliness to your words. Remember, we’re all about creating smiles!

Tailor Your Application: Make sure to tailor your application to the Allocations Team Member role. Highlight your organisational skills and attention to detail, as these are key for managing room bookings and ensuring everything runs smoothly. We love seeing how you can fit into our team!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially since this role involves effective teamwork and coordination with others.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!

How to prepare for a job interview at Butlin's

✨Know Your Stuff

Before the interview, make sure you understand the role inside out. Familiarise yourself with the key responsibilities like room allocation and guest experience. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Communication Skills

Since this role involves a lot of communication with various teams, be ready to demonstrate your effective communication skills. Think of examples where you've successfully collaborated with others or resolved issues through clear dialogue. This will highlight your ability to work well under pressure.

✨Emphasise Your Organisational Skills

The job requires methodical planning and attention to detail. Prepare to discuss how you stay organised, especially in busy environments. You could mention tools or techniques you use to manage tasks and ensure nothing slips through the cracks.

✨Bring a Positive Attitude

Butlin’s values a warm and friendly approach, so let your personality shine through! Be enthusiastic about the role and the company culture. Share why you want to be part of a team that creates smiles and cares for each other, as this aligns perfectly with their values.

Allocations Team Member (maternity cover)
Butlin's
Location: Bognor Regis
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  • Allocations Team Member (maternity cover)

    Bognor Regis
    Full-Time
    24000 - 36000 £ / year (est.)
  • B

    Butlin's

    1000+
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