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- Tasks: Lead a dynamic team to ensure exceptional guest experiences and operational excellence.
- Company: Join Butlin's, a fun-filled resort with a focus on guest satisfaction.
- Benefits: Enjoy flexible shifts, competitive pay, and the chance to develop your leadership skills.
- Why this job: Make a real impact by creating memorable experiences for guests every day.
- Qualifications: Experience in team leadership within fast-paced environments is essential.
- Other info: Embrace a vibrant work culture with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Department: Accommodation & Guest Services
Employment Type: Permanent - Full Time
Location: Bognor Regis
Description
About the role
We are looking for a Shift Manager to work in our Accommodation department at our Bognor Regis resort. Reporting to the Productivity Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.
You will support and coach the team to ensure they deliver a great experience and are also driving any key targets such as add-on sales or promotions. This is an operational guest-facing role and therefore all non-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role covers a 5-day working week over 7 days with a wide variety of shifts between 8am and midnight, so flexibility is very important. A valid UK driving license is desirable.
As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced leader from within a warehouse or similar accommodation stores environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in managing a team during a shift on key tasks and objectives in a fun-filled environment to deliver an excellent experience. Responsibility for managing the team during a shift on key tasks and objectives.
You should have previous experience in leading within a busy team with experience in leading teams in fast-paced environments. You should be able to manage multiple priorities and adapt quickly to changing requirements and understand an environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
Interested?
To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email careersatbutlins@butlins.com.
Accommodation Stores Shift Manager employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Stores Shift Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Butlin's and their values. This way, you can tailor your answers to show how you fit right in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences make you the ideal Shift Manager for their Accommodation department.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated teams in fast-paced environments. They want to see that you can keep spirits high while managing multiple priorities.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop them a quick thank-you email. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Accommodation Stores Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shift Manager role. Highlight your leadership experience in fast-paced environments and any relevant achievements that showcase your ability to manage teams effectively.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams, managed guest experiences, and adapted to changing demands. Keep it engaging and personal!
Showcase Your Flexibility: Since this role involves varied shifts, mention your availability and willingness to work flexible hours. This shows us that you understand the demands of the job and are ready to jump in when needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Butlin's
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Accommodation Stores Shift Manager. Familiarise yourself with the key tasks mentioned in the job description, like managing team operations and ensuring guest satisfaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role requires strong leadership, be prepared to share specific examples of how you've successfully led a team in a fast-paced environment. Think about times when you motivated your team or handled multiple priorities effectively. This will highlight your ability to inspire and engage others, which is crucial for this position.
✨Emphasise Flexibility and Adaptability
Given the varied shifts and the need to adapt to changing demands, it's important to convey your flexibility during the interview. Share experiences where you've had to think on your feet or adjust quickly to new situations. This will reassure them that you can handle the dynamic nature of the role.
✨Prioritise Guest Experience
Make it clear that putting guests first is your top priority. Prepare to discuss how you've previously ensured high standards of service and how you would approach guest interactions in this role. Showing that you understand the importance of guest experience will set you apart as a candidate who aligns with their values.