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- Tasks: Lead a dynamic team in delivering exceptional guest experiences at our restaurants.
- Company: Join Butlin’s, a fun-filled resort with over 80 years of creating unforgettable memories.
- Benefits: Enjoy flexible shifts, a vibrant work culture, and the chance to make guests smile every day.
- Why this job: Be part of a lively environment where no two days are the same and teamwork is key.
- Qualifications: Experience in leading teams in fast-paced settings; a valid UK driving license is a plus.
- Other info: This role requires flexibility with shifts between 8am and midnight across 5 days.
The predicted salary is between 28800 - 43200 £ per year.
Description
About the role
We are looking for a Shift Manager to work in our accommodation depart at the Bognor Regis resort
Reporting to the Productivity Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
This role covers a 5-day working week over 7 days with a wide variety of shifts between 8am and midnight, so flexibility is very important. A valid UK driving license is desirable.
As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced leader from within a warehouse or similar accommodation stores environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in managing team during a shift on key tasks and objectives the team in a fun-filled environment to deliver an excellence experience. Responsibility for managing the team during a shift on key tasks and objectives.
You should have previous experience in leading within a busy team with experience in leading teams in fast paced environments. You should be able to manage multiple priorities and adapt quickly to changing requirements and understand an environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
Interested?
To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email
About Butlin\’s At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Accommodation Stores Shift Manager employer: Butlins
Contact Detail:
Butlins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Stores Shift Manager
✨Tip Number 1
Familiarise yourself with the Butlin's brand values and culture. Understanding what they stand for will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams under pressure, as this role requires strong leadership skills in dynamic situations.
✨Tip Number 3
Demonstrate your flexibility and adaptability. Since the role involves varied shifts and responsibilities, be prepared to discuss how you've effectively managed changing priorities in previous positions.
✨Tip Number 4
Prepare to discuss your guest service philosophy. As this is a guest-facing role, think about how you can convey your commitment to delivering exceptional experiences and how you motivate your team to do the same.
We think you need these skills to ace Accommodation Stores Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in fast-paced environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to lead a team effectively. Mention specific examples from your past roles where you successfully managed multiple priorities and adapted to changing demands.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability and willingness to work varied hours. This shows that you understand the demands of the position and are ready to meet them.
Prepare for Questions: Think about potential interview questions related to team management and guest service. Prepare answers that reflect your experience and how you would handle various scenarios in a busy environment.
How to prepare for a job interview at Butlins
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team in a fast-paced environment, highlighting how you inspired them to achieve their goals.
✨Emphasise Guest Experience
Since this role is guest-facing, it's crucial to convey your commitment to providing excellent customer service. Share specific instances where you went above and beyond to enhance the guest experience, and explain how you plan to maintain high standards at Butlin’s.
✨Demonstrate Flexibility
With a variety of shifts and the need to adapt to changing demands, showcasing your flexibility is key. Be ready to discuss how you've successfully managed multiple priorities and adapted to unexpected situations in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to think on your feet. Practice responding to potential challenges you might face as a Shift Manager, such as handling a busy shift or resolving a guest complaint effectively.
