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- Tasks: Lead the team in a busy buffet restaurant, ensuring excellent guest experiences.
- Company: Butlin's is all about fun and adventure, creating memorable experiences for guests.
- Benefits: Enjoy a vibrant work culture, flexible shifts, and opportunities for growth.
- Why this job: Join a dynamic team where you can make guests smile and develop your leadership skills.
- Qualifications: Experience in food and beverage management, with strong leadership and coaching abilities.
- Other info: Full-time role with varied shifts, perfect for those who thrive in fast-paced environments.
The predicted salary is between 28000 - 37000 ÂŁ per year.
Butlin\’s Bognor Regis, England, United Kingdom
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Butlin\’s Bognor Regis, England, United Kingdom
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About the Role
The Shift Manager will be the main point of contact for team during their working day in the Buffets restaurant department. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
Description
About the Role
The Shift Manager will be the main point of contact for team during their working day in the Buffets restaurant department. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
Typical working hours cover 40 hours per week, 5 days over 7 split shifts. Breakfast shifts are 7.30am – 12pm, dinner shifts are 4pm – 8pm.
About You
We are looking for an experienced leader from within a volume-led F&B environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience.
You should have previous experience in leading within a busy restaurant or food environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
Interested?
To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email careersatbutlins@butlins.com.
About Butlin\’sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
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Buffet Restaurant Shift Manager employer: Butlins Skyline LTD
Contact Detail:
Butlins Skyline LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buffet Restaurant Shift Manager
✨Tip Number 1
Familiarise yourself with Butlin's values and culture. Since they emphasise fun, excitement, and teamwork, think about how your leadership style aligns with these principles. Be ready to share examples of how you've created a positive environment in previous roles.
✨Tip Number 2
Prepare to discuss your experience in managing busy restaurant environments. Highlight specific instances where you successfully balanced speed and quality while leading a team, as this is crucial for the Shift Manager role.
✨Tip Number 3
Showcase your coaching abilities. Think of ways you've trained or motivated your team in the past, especially in high-pressure situations. Being able to inspire your team will be key to succeeding in this role.
✨Tip Number 4
Be ready to demonstrate your adaptability. The job requires managing fluctuating guest demands, so prepare examples of how you've quickly adjusted plans or priorities in response to changing circumstances in previous positions.
We think you need these skills to ace Buffet Restaurant Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management. Emphasise your leadership skills, ability to manage a team, and any specific achievements in previous roles that align with the responsibilities of a Shift Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your experience in a busy restaurant environment. Mention how you can contribute to Butlin's values of creating smiles and caring for each other.
Highlight Relevant Skills: In your application, focus on skills such as team leadership, coaching, and managing fluctuating demands. Provide examples of how you've successfully led a team in a fast-paced environment.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Butlin's and how you align with their mission of providing fun and entertaining experiences. This will help convey your genuine interest in the position.
How to prepare for a job interview at Butlins Skyline LTD
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team in a busy environment, highlighting how you kept morale high and ensured excellent service.
✨Understand Guest Experience
Butlin's places a strong emphasis on guest satisfaction. Be ready to discuss how you prioritise the guest experience in your management style. Share specific strategies you've used to enhance customer satisfaction and how you handle feedback or complaints.
✨Be Ready for Operational Challenges
The role involves managing fluctuating guest demand and operational standards. Think of scenarios where you've had to adapt quickly to changing circumstances. Discuss how you balance speed and quality while ensuring that your team meets targets.
✨Emphasise Training and Development
Since coaching your team is a key part of the role, prepare to talk about your approach to training staff. Share examples of how you've successfully developed team members' skills and contributed to their growth in a fun and engaging way.