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- Tasks: Lead and inspire teams to deliver exceptional leisure experiences and drive revenue growth.
- Company: Dynamic leisure resort in Bognor Regis with a focus on guest engagement.
- Benefits: Full-time fixed term role with opportunities for professional development.
- Other info: Join a vibrant team and help shape unforgettable leisure experiences.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in leisure, entertainment, or hospitality with strong team management skills.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a passionate leader with exceptional knowledge and solid experience of managing a team, with the ability to work to deadlines. The Leisure Experience Manager is a key position in supporting and driving revenue and marketing for all leisure and retail leisure areas across the resort.
You will need to have a keen eye for brand experience and fostering new ideas to reach internal targets. You'll support the Entertainment & Leisure Senior Manager in the overall success and consistent running of the leisure operation and delivery here at Bognor Regis.
You will oversee the leadership and development of the Leisure Leaders and their teams including our Fairground, Spa, Splash and Sports teams. You will co-ordinate and support the Leisure Leaders to ensure all elements of our leisure experiences are delivered as directed, maintaining consistency of delivery and experience and support the leaders in their use of our online rostering system business tool.
You’ll consistently evaluate the quality of the delivery of all leisure experiences and ensure that all activity environments and general leisure areas are maintained effectively and are kept safe, clean, and presentable at all times with an emphasis on exceeding customer expectations by ensuring all leisure activities and events are executed to the highest possible standard.
Your supportive nature will develop the Fairground Manager, Spa Manager, Splash Manager and Sports Manager, empowering them to lead their teams effectively and work within and alongside the wider department's Leader in Entertainment and drive new ideas and initiatives to support revenue growth in leisure retail spaces, ensuring brand alignment and guest engagement. This is a fixed term maternity cover role for 12 months.
You should be passionate about developing innovative concepts that elevate the leisure experience and drive guest engagement. Strongly business minded, with a focus on revenue growth, performance, and achieving commercial targets with previous demonstrable experience within the leisure, entertainments, or hospitality industries.
You should have excellent experience in a leisure background along with experience in working with and building relationships with external industry experts and suppliers. Strong experience of being guest and customer facing is essential, as well as dealing with a range of queries and sometimes complaints directly. You will always have the financials in mind but will balance this with keeping our guest experience at the heart of your decisions.
Stadium Manager employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stadium Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion! When you get that interview, make sure to share your innovative ideas for enhancing leisure experiences. Talk about how you can drive guest engagement and revenue growth. Let them see your enthusiasm for the role!
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've had to manage a team or resolve customer complaints. Be ready to discuss how you handled those situations and what you learned from them. It’s all about showcasing your leadership skills!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your interest. Plus, you’ll be one step closer to landing that dream job with us!
We think you need these skills to ace Stadium Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about enhancing guest experiences and driving revenue growth.
Tailor Your Experience: Make sure to highlight your relevant experience in leisure, entertainment, or hospitality. We’re looking for specific examples of how you've managed teams and improved operations, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Butlin's
✨Know Your Leisure Stuff
Make sure you brush up on your knowledge of the leisure and hospitality industries. Familiarise yourself with current trends, customer expectations, and innovative concepts that can elevate the guest experience. This will show your passion and expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you empowered your team members or improved their performance. This is crucial for a role that involves overseeing multiple leisure leaders.
✨Be Ready to Discuss Revenue Growth
Since this role focuses on driving revenue and achieving commercial targets, come prepared with ideas on how to enhance profitability in leisure areas. Share any previous experiences where you contributed to revenue growth and how you balanced financials with guest satisfaction.
✨Demonstrate Your Customer Focus
Expect questions about handling guest complaints and queries. Prepare to discuss how you prioritise customer experience while managing operational challenges. Highlight your ability to maintain high standards in leisure activities and ensure safety and cleanliness.