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- Tasks: Lead a dynamic team in delivering thrilling sports and activities experiences.
- Company: Join Butlin's, a fun-filled adventure destination with over 80 years of creating unforgettable memories.
- Benefits: Enjoy a vibrant work culture, flexible hours, and the chance to make guests smile every day.
- Why this job: Be part of a team that values fun, creativity, and guest satisfaction in an exciting environment.
- Qualifications: Previous leadership experience in sports and activities is essential; strong coaching skills are a must.
- Other info: Flexibility is key as this role covers a 5-day week across 7 days.
The predicted salary is between 28800 - 43200 £ per year.
Description
About the role
We have an internal opportunity for a Shift Manager secondment position to work in our Sports & Activities department!
Reporting to the Sports & Activities Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. Covering all aspects of go-karts, archery, football, adventure-golf, aerial adventures and booking point within the information point. There may be times that you cover Shift Manager duties in PLAYXPERIENCE at times too. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
This role covers a 5-day working week over 7 days, so flexibility is very important.
As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced leader from within an Sports & Activities environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience.
You should have previous experience in leading a team within a sports and activities environment.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
About Butlin\’s
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
About Butlin\’sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Shift Manager (secondment) employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager (secondment)
✨Tip Number 1
Familiarise yourself with Butlin's values and culture. Understanding what it means to 'Create Smiles', 'Get Stuck In', and 'Care For Each Other' will help you align your approach during the interview process, showcasing that you're a great fit for the team.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team in a sports or activities environment. Highlight specific situations where you motivated your team under pressure, as this will demonstrate your leadership skills effectively.
✨Tip Number 3
Showcase your flexibility and adaptability by discussing how you've managed fluctuating demands in previous roles. This is crucial for the Shift Manager position, so be ready to share stories that illustrate your ability to think on your feet.
✨Tip Number 4
Engage with current or former employees of Butlin's on platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information to discuss during your interview, making you stand out as a well-informed candidate.
We think you need these skills to ace Shift Manager (secondment)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sports and activities management. Emphasise any leadership roles you've held, particularly those involving team training and guest interaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating memorable guest experiences. Mention specific examples of how you've successfully led teams in high-demand environments and how you align with Butlin's values.
Showcase Leadership Skills: During the application process, be sure to highlight your leadership skills. Provide examples of how you've motivated and engaged teams, especially in fast-paced settings, to ensure operational standards are met.
Demonstrate Flexibility: Since the role requires flexibility, mention your availability and willingness to work varied hours. Share experiences where you've adapted quickly to changing demands or priorities in previous roles.
How to prepare for a job interview at Butlin's
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for creating memorable experiences for guests. Share specific examples from your past roles where you prioritised guest satisfaction and how it positively impacted the team and the overall environment.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate and engage team members, especially during busy periods.
✨Be Ready to Think on Your Feet
Since the role requires adaptability, be prepared to answer situational questions that assess your problem-solving skills. Think of scenarios where you had to make quick decisions and how those decisions benefited your team and guests.
✨Emphasise Teamwork and Collaboration
Butlin’s values a supportive culture, so be sure to highlight your experience in training and coaching team members. Discuss how you foster a collaborative environment and how you’ve helped others succeed in their roles.
