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- Tasks: Lead a dynamic team in delivering thrilling sports and activities experiences for guests.
- Company: Join Butlin’s, a fun-filled adventure destination with over 80 years of creating unforgettable memories.
- Benefits: Enjoy a vibrant work culture, flexible hours, and the chance to make guests smile every day.
- Why this job: Be part of an exciting environment where no two days are the same and teamwork is key.
- Qualifications: Previous leadership experience in a sports and activities setting is essential.
- Other info: Flexibility is crucial as the role covers a 5-day week across 7 days.
The predicted salary is between 24000 - 36000 £ per year.
Description
We have an internal opportunity for a Shift Manager secondment position to work in our Sports & Activities department!
Reporting to the Sports & Activities Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. Covering all aspects of go-karts, archery, football, adventure-golf, aerial adventures and booking point within the information point. There may be times that you cover Shift Manager duties in PLAYXPERIENCE at times too.
About You
You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
About Butlin\’s
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
About Butlin\’s
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Shift Manager (secondment) employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager (secondment)
✨Tip Number 1
Familiarise yourself with Butlin's values and culture. Understanding what it means to 'Create Smiles', 'Get Stuck In', and 'Care For Each Other' will help you align your approach during interviews and discussions, showcasing that you're a great fit for the team.
✨Tip Number 2
Highlight your experience in sports and activities management. Be ready to share specific examples of how you've successfully led teams in similar environments, focusing on guest satisfaction and operational excellence.
✨Tip Number 3
Demonstrate your flexibility and adaptability. Since the role requires managing fluctuating guest demands, be prepared to discuss situations where you've effectively handled changing priorities or high-pressure scenarios.
✨Tip Number 4
Showcase your coaching and training skills. Prepare to talk about how you've motivated and developed team members in the past, as this is crucial for ensuring a fantastic guest experience at Butlin's.
We think you need these skills to ace Shift Manager (secondment)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sports and activities management. Emphasise any leadership roles you've held, particularly those involving team training and guest interaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating memorable guest experiences. Mention specific examples of how you've successfully led teams in high-demand environments and how you align with Butlin's values.
Showcase Leadership Skills: During the application process, be sure to highlight your leadership skills. Provide examples of how you've motivated and engaged teams, especially in fast-paced settings, to ensure excellent service delivery.
Demonstrate Flexibility: Since the role requires flexibility, mention your availability and willingness to work varied hours. Highlight any previous experience where you adapted quickly to changing demands or schedules.
How to prepare for a job interview at Butlin's
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in a sports or activities environment, focusing on how you inspired them to deliver excellent guest experiences.
✨Emphasise Guest Experience
Butlin's prioritises guest satisfaction, so be ready to discuss how you've put guests first in previous roles. Share specific instances where you enhanced the guest experience, especially during busy periods.
✨Be Flexible and Adaptable
This role requires flexibility due to varying demands. Highlight your ability to adapt quickly to changing situations and manage multiple priorities. Think of examples where you've successfully navigated unexpected challenges.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to hypothetical situations related to team management and guest interactions, showcasing your quick thinking and decision-making abilities.
