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- Tasks: Lead a dynamic team in delivering exceptional guest experiences at our restaurants.
- Company: Join Butlin’s, where fun and adventure are at the heart of everything we do.
- Benefits: Flexible working hours, vibrant team culture, and opportunities for personal growth.
- Why this job: Be part of an exciting environment that prioritises guest satisfaction and teamwork.
- Qualifications: Experience in food and beverage leadership with a passion for coaching and service.
- Other info: Embrace a role where no two days are the same and excitement awaits!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Shift Manager to work in our Restaurants & Quick Service Restaurants across the resort. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.
You will support and coach the team to ensure they deliver a great experience and are also driving any key targets such as add-on sales or promotions. This is an operational guest-facing role and therefore all non-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role covers a 5-day working week over 7 days, so flexibility is very important.
As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
We are looking for an experienced leader from within an F&B environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience. You should have previous experience in leading within a busy restaurant, bar or retail environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email.
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s.
Beachcomber Inn Shift Manager employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beachcomber Inn Shift Manager
✨Tip Number 1
Get to know the venue! Before your interview, spend some time at the Beachcomber Inn. Familiarise yourself with the atmosphere, the team, and the guest experience. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team in a busy environment. Be ready to share how you motivated your team during peak times and how you ensured guests had a fantastic experience.
✨Tip Number 3
Show your flexibility! Since this role requires working across various days, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or demands, as this will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the Butlin’s family. Don’t forget to tailor your CV to highlight your relevant experience in F&B environments!
We think you need these skills to ace Beachcomber Inn Shift Manager
Some tips for your application 🫡
Show Your Passion for Guest Experience: When you're writing your application, let your enthusiasm for creating amazing guest experiences shine through. We want to see how you put guests first in everything you do, so share any relevant stories or examples that highlight your commitment to service.
Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that are most relevant to the Shift Manager position. Highlight your leadership experience in busy environments and any specific achievements that demonstrate your ability to manage teams effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, if you have any questions, feel free to reach out—we're here to help!
How to prepare for a job interview at Butlin's
✨Know the Venue Inside Out
Before your interview, make sure you research Beachcomber Inn and its offerings. Familiarise yourself with the menu, services, and any recent promotions. This will show your genuine interest in the role and help you answer questions about how you can enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about times when you motivated your team during busy periods or resolved conflicts. This will demonstrate your ability to inspire and manage a team effectively, which is crucial for the Shift Manager role.
✨Emphasise Flexibility and Adaptability
Since the role requires working across various shifts and adapting to changing demands, be ready to discuss your flexibility. Share experiences where you had to think on your feet and adjust plans quickly to meet guest needs or operational challenges.
✨Highlight Your Guest-Centric Approach
Butlin’s values putting guests first, so come prepared with stories that illustrate your commitment to excellent customer service. Discuss how you've gone above and beyond to ensure a memorable experience for guests, as this aligns perfectly with the company's ethos.