At a Glance
- Tasks: Lead kitchen operations, ensuring cleanliness and safety while supporting the culinary team.
- Company: Join Butlin’s, a fun-filled resort creating unforgettable holiday experiences for guests.
- Benefits: Enjoy flexible shifts, a vibrant work culture, and opportunities for personal development.
- Why this job: Be part of a dynamic team that values fun, collaboration, and guest satisfaction.
- Qualifications: Prior leadership experience in a busy kitchen environment is essential; Level 3 Food Hygiene is a plus.
- Other info: Embrace a hands-on role with varied shifts and the chance to inspire your team daily.
The predicted salary is between 30000 - 42000 £ per year.
Description
The Back of House Manager is responsible for ensuring the smooth and efficient running of all kitchen operations, overseeing cleanliness, safety, and organisation across our catering services. This role is critical in supporting the culinary team, ensuring that all kitchen, dishwashing areas and food preparation areas are safe, clean, and functional, handling up to 3000 covers daily, across our kitchens and reports directly to the Buffets Senior Manager.
You should enjoy developing people and be passionate about delivering exceptional experiences by nurturing, training and coaching the team in a fun-filled environment. You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin’s way of working.
You should enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness. You’ll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do. The role will also involve analysing KPI’s and stock control systems whilst adhering to food safety and health & safety policies. You will conduct regular audits of all kitchen and FOH areas within the buffets department, liaising with all relevant leaders for compliance to all food and health & safety policies at all times.
About You
Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible.
Having Level 3 Food Hygiene and a forklift license is desirable but not essential.
Typical working hours cover 40 hours per week with a variety of shifts available between 7am – 9pm and aligned to ensure appropriate management cover across these times. There may also be occasions where you will be required to deputise for the Senior Buffets Manager.
About Butlin\’s
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Back of House Buffet Manager employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back of House Buffet Manager
✨Tip Number 1
Familiarise yourself with Butlin's values and culture. Understanding what makes Butlin's unique will help you align your leadership style with their expectations, showing that you're a great fit for the team.
✨Tip Number 2
Network with current or former employees of Butlin's, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams in high-pressure environments. Highlight your hands-on management style and any successful initiatives you've implemented to improve kitchen operations.
✨Tip Number 4
Showcase your passion for guest experience by thinking of ways you can enhance it in a back-of-house role. Be ready to share ideas on how to maintain high standards of hygiene and efficiency while keeping the team motivated.
We think you need these skills to ace Back of House Buffet Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience in a back of house or kitchen environment. Emphasise your ability to manage teams, maintain hygiene standards, and deliver exceptional guest experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the hospitality industry. Mention specific examples of how you've led teams to success and improved operational efficiency in previous positions.
Showcase Your Leadership Style: During the application process, clearly articulate your hands-on management style. Discuss how you support team development through regular one-to-ones and coaching, as this aligns with the expectations of the role.
Highlight Relevant Qualifications: If you have Level 3 Food Hygiene certification or any other relevant qualifications, be sure to mention these in your application. Even if they are not essential, they can set you apart from other candidates.
How to prepare for a job interview at Butlin's
✨Show Your Passion for Leadership
Make sure to express your enthusiasm for leading a team. Share examples of how you've successfully managed and developed staff in previous roles, highlighting your hands-on approach and commitment to nurturing talent.
✨Demonstrate Your Understanding of Kitchen Operations
Be prepared to discuss your experience with kitchen operations, including cleanliness, safety, and organisation. Mention any specific systems or processes you’ve implemented to improve efficiency and maintain high standards.
✨Highlight Your Guest-Centric Approach
Since delivering an amazing guest experience is crucial, share stories that illustrate your dedication to guest satisfaction. Discuss how you’ve gone above and beyond to enhance the dining experience in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a busy environment. Think of scenarios where you had to think on your feet, manage multiple priorities, or resolve conflicts within your team, and be ready to share those experiences.