Accommodation Stores Shift Manager
Accommodation Stores Shift Manager

Accommodation Stores Shift Manager

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure top-notch guest experiences and manage daily operations.
  • Company: Join Butlin’s, a fun-filled resort known for creating unforgettable memories for guests.
  • Benefits: Enjoy flexible shifts, a vibrant work culture, and the chance to make guests smile every day.
  • Why this job: Be part of a dynamic team where no two days are the same and fun is a priority.
  • Qualifications: Experience in leading teams in fast-paced environments; a valid UK driving license is a plus.
  • Other info: This role requires flexibility with shifts between 8am and midnight over a 5-day week.

The predicted salary is between 24000 - 36000 £ per year.

Description

Want to apply Read all the information about this position below, then hit the apply button.

About the role

We are looking for a Shift Manager to work in our accommodation depart at the Bognor Regis resort

Reporting to the Productivity Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
This role covers a 5-day working week over 7 days with a wide variety of shifts between 8am and midnight, so flexibility is very important. A valid UK driving license is desirable.
As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

About You

We are looking for an experienced leader from within a warehouse or similar accommodation stores environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in managing team during a shift on key tasks and objectives the team in a fun-filled environment to deliver an excellence experience. Responsibility for managing the team during a shift on key tasks and objectives.

You should have previous experience in leading within a busy team with experience in leading teams in fast paced environments. You should be able to manage multiple priorities and adapt quickly to changing requirements and understand an environment where a balance of speed and quality is important.

You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.

With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.

Interested?

To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email (email address removed).

About Butlin\’s

At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.

There has never been a more exciting time to join Butlin’s

Accommodation Stores Shift Manager employer: Butlin's

Butlin's is an exceptional employer that prioritises a vibrant work culture where fun and teamwork are at the heart of everything we do. As a Shift Manager at our Bognor Regis resort, you will enjoy flexible working hours, opportunities for personal growth, and the chance to lead a dedicated team in creating unforgettable experiences for our guests. Join us and be part of a company that values your contributions and fosters a supportive environment for all employees.
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Contact Detail:

Butlin's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accommodation Stores Shift Manager

✨Tip Number 1

Familiarise yourself with Butlin's values and culture. Understanding what they stand for will help you align your approach during the interview, showcasing how you can contribute to creating smiles and a fun environment.

✨Tip Number 2

Prepare examples from your past experience that demonstrate your leadership skills in fast-paced environments. Be ready to discuss specific situations where you successfully managed a team under pressure, as this is crucial for the Shift Manager role.

✨Tip Number 3

Showcase your flexibility and adaptability. Since the role requires working varied shifts and managing fluctuating guest demands, be prepared to discuss how you've effectively handled changing priorities in previous positions.

✨Tip Number 4

Emphasise your commitment to guest experience. Think of ways you've gone above and beyond to ensure customer satisfaction in your previous roles, as this will resonate well with the expectations of the position.

We think you need these skills to ace Accommodation Stores Shift Manager

Leadership Skills
Team Management
Customer Service Excellence
Operational Planning
Flexibility and Adaptability
Time Management
Problem-Solving Skills
Communication Skills
Ability to Work Under Pressure
Sales and Promotion Strategies
Conflict Resolution
Coaching and Mentoring
Attention to Detail
Multi-tasking Abilities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in fast-paced environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to deliver excellent guest experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to lead a team effectively. Mention specific examples from your past roles that align with the responsibilities of the Shift Manager position.

Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability and willingness to work varied shifts. This shows that you understand the demands of the position and are ready to meet them.

Prepare for Questions: Think about potential interview questions related to team management and guest service. Prepare answers that reflect your experience and how you would handle various scenarios in a busy environment.

How to prepare for a job interview at Butlin's

✨Show Your Leadership Skills

As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team in a fast-paced environment, highlighting how you inspired them to achieve their goals.

✨Emphasise Guest Experience

Since this role is guest-facing, it's crucial to convey your commitment to providing excellent customer service. Share specific instances where you went above and beyond to enhance the guest experience, and explain how you plan to maintain high standards at Butlin's.

✨Demonstrate Flexibility

The job requires working various shifts, so be ready to discuss your availability and adaptability. Mention any previous roles where you had to adjust to changing schedules or demands, showcasing your willingness to be flexible for the team's and guests' benefit.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in real-time situations. Think of scenarios where you had to think on your feet, manage multiple priorities, or handle difficult guests, and be ready to explain your thought process and actions taken.

Accommodation Stores Shift Manager
Butlin's

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