Senior Commercial Contract Manager - Front Office Contracts in Bedford

A Fantastic Opportunity for a Senior Commercial Manager / Contracts Manager to join an arm\’s-length Public Sector Body. The Senior Commercial Contracts Manager will be responsible for managing the real time interface and relationship with a supplier for a recently insourced contract in line with government policy and best practice to deliver value for money and wider commercial benefits

You will lead the relationship for initially 1 contract, and act as a lead in commercial contract management, acting as a mentor and sounding board for other contract managers.

Duties & Responsibilities of the Senior Commercial Manager / Contracts Manager

– To manage the teams day to day activity

– To monitor the supplier\’s commercial and service management performance under the contract and analyse performance.

– To take remedial action where necessary. All following GCF and NAO Good Practice Frameworks and Guidance

– To agree/refine a contractual change process and ensure adherence to the process, tracking the contract to ensure the underlying cost model is current and accessible

– To conduct the financial negotiations for any changes related to the existing contract at the appropriate management level ensuring that the agreements remain commercially advantageous and are appropriately documented and tracked

– To review and amend contract documents, including service level exhibits, statements of work in line with agreed changes

– To build strong working relationships with the vendor\’s service delivery centre, Service Desk, Account Teams etc.

-To intervene, analyse, manage, and resolve business conflicts between suppliers and internal stakeholders

– To develop strategic supplier management initiatives for the business in collaboration with the relevant contract owner/cost centre manager

Skills and experience of the Senior Commercial Manager

– MCIPS or equivalent such as IACCM/WCC or equivalent relevant experience

– Public sector contract management experience (ideally from both supplier and client perspectives)

– Experience in managing outsourced contact centre contracts or similar services.

– Demonstrable experience of commercial contract management at a senior level

– Proven track record of working effectively with service delivery teams, business managers and project managers to ensure service objectives are achieved

– Relationship builder (internal & external)

– Experienced in commercial cost models and their practical implementation

Benefits of the Senior Commercial Manager / Contracts Manager

– Flexible Hybrid working

– Generous Annual Leave – 30 days plus Bank Holidays

– Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)

– Interest-free loan for season tickets for buses and trains

– Cycle to work Scheme

– Subsidised eye tests & flu jabs

– Life assurance scheme

– Give as you earn scheme

– Employee assistance programme (EAP)

– PAM Assist and PAM Life scheme (Wellbeing)

– Enhanced family and sick pay

– Paid volunteering (2 days a year)

– Recognition Scheme

– Discounts portal to numerous retailers

The Senior Commercial Manager will suit candidates with experience as a Commercial Manager, Contracts Manager Commercial Director or Contracts Director or Procurement Manager