At a Glance
- Tasks: Manage credit control for up to 1,000 accounts and ensure timely payments.
- Company: Join a friendly and supportive accounts team at Butler Rose.
- Benefits: Enjoy 25 days holiday, remote work options, and health benefits.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact while building strong customer relationships.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Butler Rose is seeking an experienced and proactive Credit Controller to join a friendly accounts team of 8 for an 18‑month maternity cover contract, starting in July. Interviews will be held in early June. This role will see you take ownership of up to 1,000 accounts, managing invoices paid via a mix of Direct Debit, on receipt and occasionally by credit card. You'll work closely with the sales team, building strong relationships with customers and clients while ensuring debts are collected efficiently and debtor days are minimised.
Key Responsibilities
- Manage the full credit control process for a large portfolio of accounts.
- Ensure all the correct processes have been followed across B2B and B2C services that impact credit control.
- Review cancellations and refund requests from Account Managers prior to actioning.
- Ensure full invoicing has been completed, follow up with Account Managers.
- Monitor outstanding invoices and chase payments via phone, email and correspondence.
- Reviewing cancellation requests with 3rd party payment providers and payments collected promptly within the agreed timeframes.
- Liaise with the sales team to resolve account queries and support customer relationships.
- Use Sageline 200 (experience advantageous) and Excel to maintain accurate records.
- Identify areas for process improvement and take initiative to implement changes.
We are looking for someone who:
- Is a confident self‑starter with excellent initiative.
- Can work independently as the sole charge of credit control.
- Possesses strong communication and relationship‑building skills.
- Takes ownership and delivers results in a fast‑paced environment.
- Is proficient in Microsoft Office package, especially Excel.
- Has ability to work under pressure and deadlines.
- Has experience in a similar role.
Benefits
- Working hours 9am to 5pm with 1 hour for lunch and 2 days WFH availability.
- 25 days holiday + birthday off.
- Pension – employer contributions 4%.
- Critical illness coverage.
- Life Insurance.
- Private Medical and Dental policy.
- Cycle to work scheme.
If you're looking to join a supportive and collaborative team while making a real impact, we would love to hear from you. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Credit Controller - 18Mth FTC in Thame employer: Butler Rose Ltd
Butler Rose is an excellent employer that fosters a supportive and collaborative work environment, perfect for those seeking meaningful employment as a Credit Controller. With a strong focus on employee well-being, the company offers generous benefits including 25 days of holiday plus your birthday off, flexible working options, and comprehensive health coverage, all while providing opportunities for professional growth within a friendly team. Join us in making a real impact while enjoying a balanced work-life culture in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - 18Mth FTC in Thame
✨Tip Number 1
Get to know the company before your interview! Research Butler Rose, their values, and their team culture. This will help you tailor your answers and show that you're genuinely interested in being part of their friendly accounts team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with the sales team and customers, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions for your interview! Asking about the team dynamics or how they handle challenging accounts shows that you're proactive and ready to take ownership of your role as a Credit Controller.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're tech-savvy and comfortable with online processes, which is a bonus for any role!
We think you need these skills to ace Credit Controller - 18Mth FTC in Thame
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing accounts, using Excel, and any relevant software like Sageline 200. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our friendly accounts team. Share specific examples of how you've taken ownership of credit control processes in the past.
Show Off Your Communication Skills:Since this role involves liaising with the sales team and customers, make sure to showcase your strong communication skills in your application. We love candidates who can build relationships and resolve queries effectively!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Butler Rose Ltd
✨Know Your Numbers
As a Credit Controller, you'll be managing a large portfolio of accounts. Brush up on your financial knowledge and be ready to discuss how you've successfully managed invoices and collections in the past. Be prepared to share specific examples of how you’ve minimised debtor days.
✨Build Rapport with the Sales Team
Since you'll be liaising closely with the sales team, it’s crucial to demonstrate your relationship-building skills. Think of ways you can show that you value collaboration and communication. Maybe prepare a few anecdotes about how you’ve resolved account queries effectively in previous roles.
✨Showcase Your Initiative
The job description mentions taking ownership and identifying areas for process improvement. Come armed with ideas or examples of how you've implemented changes in past positions. This will show that you're proactive and ready to make a real impact from day one.
✨Excel Skills are Key
Since proficiency in Excel is highlighted, make sure you’re comfortable discussing your experience with it. You might even want to mention specific functions or tools you’ve used in previous roles that helped streamline your credit control processes.
