At a Glance
- Tasks: Support a busy sales team and ensure smooth customer experiences.
- Company: Established food production business with a dynamic work culture.
- Benefits: Hybrid working, competitive salary, 25 days holiday, and pension scheme.
- Other info: Flexible hours and opportunities for personal growth in a supportive team.
- Why this job: Join a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: Strong organisational skills and experience in customer service or order fulfilment.
The predicted salary is between 18746 - 18746 £ per year.
Butler Rose are delighted to be working with a well‑established food production business based in the Exeter area to recruit a Sales Support Administrator on a part‑time basis. This is a fantastic opportunity to join a fast‑paced, customer‑focused environment, supporting a busy sales team and playing a key role in ensuring a smooth and professional customer experience.
Working hours: 25 hours per week across 5 days (flexible but ideally 9:30am-2:30pm or 10:00am-3:00pm)
The Role
This is a varied and hands‑on support position where you will act as a central point of contact between customers, sales, and supply chain. You'll need to be highly organised, proactive, and confident managing queries and resolving issues quickly.
- Supporting customer order fulfilment
- Investigating delivery or order issues and coordinating solutions with internal teams and external couriers
- Keeping customers and account managers fully updated on order progress
- Supporting new product launches by ensuring availability aligns with customer timelines
- Managing sample requests from end to end, including coordinating logistics and delivery
- Becoming the go‑to person for navigating and supporting retail customer portals
- Producing regular sales reports using customer portals (volume, value, wastage, distribution)
- Creating product performance reports using internal systems and presenting insights to the sales team
About You
We're looking for someone who is commercially aware, detail‑oriented, and confident dealing with customers in a fast‑moving environment. You will ideally have:
- Strong business awareness and commercial understanding
- Experience within order fulfilment or a similar operational process
- Proven customer service experience, including handling queries and resolving issues
- The ability to manage challenging situations in a calm and professional manner
- Strong Microsoft Office skills (particularly Excel)
- Experience producing and analysing data, with the ability to present findings clearly
What's on Offer
- £30,000 full‑time equivalent (pro rata salary £18,746)
- Hybrid working (3 days office / 2 days home)
- 25 days holiday including bank holidays (pro rata)
- Company pension (4% contribution)
- Free on‑site parking
- Cycle to Work scheme
Butler Rose is committed to equality in the workplace and is an equal opportunity employer. Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Sales Support Assistant in Exeter employer: Butler Rose Ltd
Butler Rose is an excellent employer, offering a supportive and flexible work environment in Exeter that values employee well-being and professional growth. With a commitment to customer satisfaction, employees play a vital role in a dynamic team, enjoying benefits such as hybrid working, generous holiday allowance, and opportunities for skill development. Join us to be part of a thriving food production business where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Assistant in Exeter
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like Butler Rose Ltd looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like Butler Rose Ltd. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Sales Support Assistant in Exeter
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at Butler Rose Ltd and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at Butler Rose Ltd
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research Butler Rose Ltd’s Products and Customers
Dig deep into what Butler Rose Ltd sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for Butler Rose Ltd’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
