At a Glance
- Tasks: Manage credit control for 1,000 accounts and build strong customer relationships.
- Company: Join a friendly and supportive accounts team at Butler Rose.
- Benefits: Enjoy 25 days holiday, remote work options, and health benefits.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Butler Rose is seeking an experienced and proactive Credit Controller to join a friendly accounts team of 8 for an 18‑month maternity cover contract, starting in July. Interviews will be held in early June. This role will see you take ownership of up to 1,000 accounts, managing invoices paid via a mix of Direct Debit, on receipt and occasionally by credit card. You'll work closely with the sales team, building strong relationships with customers and clients while ensuring debts are collected efficiently and debtor days are minimised.
Key Responsibilities
- Manage the full credit control process for a large portfolio of accounts.
- Ensure all the correct processes have been followed across B2B and B2C services that impact credit control.
- Review cancellations and refund requests from Account Managers prior to actioning.
- Ensure full invoicing has been completed, follow up with Account Managers.
- Monitor outstanding invoices and chase payments via phone, email and correspondence.
- Reviewing cancellation requests with 3rd party payment providers and payments collected promptly within the agreed timeframes.
- Liaise with the sales team to resolve account queries and support customer relationships.
- Use Sageline 200 (experience advantageous) and Excel to maintain accurate records.
- Identify areas for process improvement and take initiative to implement changes.
We are looking for someone who:
- Is a confident self‑starter with excellent initiative.
- Can work independently as the sole charge of credit control.
- Possesses strong communication and relationship‑building skills.
- Takes ownership and delivers results in a fast‑paced environment.
- Is proficient in Microsoft Office package, especially Excel.
- Has ability to work under pressure and deadlines.
- Has experience in a similar role.
Benefits
- Working hours 9am to 5pm with 1 hour for lunch and 2 days WFH availability.
- 25 days holiday + birthday off.
- Pension – employer contributions 4%.
- Critical illness coverage.
- Life Insurance.
- Private Medical and Dental policy.
- Cycle to work scheme.
If you're looking to join a supportive and collaborative team while making a real impact, we would love to hear from you. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Credit Controller - 18Mth FTC employer: Butler Rose Ltd
Butler Rose is an excellent employer that fosters a supportive and collaborative work environment, perfect for those looking to make a meaningful impact in their role as a Credit Controller. With a strong focus on employee well-being, the company offers generous benefits including 25 days of holiday plus your birthday off, flexible working options, and comprehensive health coverage, all while encouraging professional growth and development within a friendly team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - 18Mth FTC
✨Tip Number 1
Get to know the company before your interview! Research Butler Rose, their values, and their team culture. This will help you tailor your answers and show that you're genuinely interested in being part of their friendly accounts team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with the sales team and customers, it’s crucial to demonstrate your strong relationship-building abilities. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare examples of how you've taken ownership in previous roles. Think about times when you improved processes or resolved issues independently. This will showcase your proactive nature and fit for the role as a confident self-starter.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and reiterate your enthusiasm for the position. Plus, it shows that you’re organised and professional, which is key for a Credit Controller.
We think you need these skills to ace Credit Controller - 18Mth FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing accounts and any relevant skills, like using Excel or handling B2B and B2C processes. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and relationship-building skills, and don’t forget to show your enthusiasm for joining our friendly accounts team.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements. Did you reduce debtor days or improve processes? We love numbers and results, so make sure to include them to demonstrate your impact in previous positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Butler Rose Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with a lot of figures. Brush up on your knowledge of credit control processes and be ready to discuss how you've managed accounts in the past. Familiarise yourself with key metrics like debtor days and how you can improve them.
✨Build Rapport with the Sales Team
Since you'll be working closely with the sales team, it's crucial to show that you can collaborate effectively. Prepare examples of how you've built strong relationships in previous roles and how that helped in resolving account queries or improving payment collections.
✨Demonstrate Initiative
This role requires someone who can identify areas for process improvement. Think of specific instances where you've taken the initiative to implement changes in your previous jobs. Be ready to share these examples during the interview to showcase your proactive nature.
✨Excel Skills are Key
You'll need to be proficient in Excel, so make sure you're comfortable discussing your experience with it. If you have any specific functions or tools you've used in the past, mention those. It shows you're not just familiar with the software but can use it effectively to manage records.
