Head of IT in Bristol

Butler Rose Leadership are delighted to be supporting a well-established and highly regarded multi-site organisation in Cumbria as they seek to appoint an IT Manager to lead the operational delivery of IT services across the Group. This is an exciting opportunity to join a business experiencing significant growth and investment, where technology is recognised as a key enabler of future success.

Reporting into the senior leadership team, you will take ownership of the day-to-day management, performance and development of the Group's IT function across multiple locations. Managing a team of three IT professionals, this role is ideally suited to an experienced IT Manager, Infrastructure Manager or Senior IT Engineer looking for the next step in their career and a genuine springboard into a broader leadership position within the next 18-24 months.

The Opportunity

• Ensure the smooth, secure and effective operation of the Group's IT infrastructure, systems and support services, delivering a high-quality service to users across multiple sites.
• Oversee operational IT delivery, drive service improvements and ensure the IT function evolves in line with the organisation's continued growth.

Key Responsibilities

• Lead the day-to-day IT operation across a multi-site environment.
• Manage, mentor and develop a team of three IT professionals.
• Ensure the availability, performance and security of infrastructure, systems and networks.
• Oversee IT support services and maintain high levels of customer service across the organisation.
• Manage relationships with external suppliers, partners and third-party support providers.
• Lead on IT procurement activities and ensure value for money across technology investments.
• Support cyber security initiatives, disaster recovery planning and business continuity processes.
• Monitor IT performance and identify opportunities for service improvement and operational efficiencies.
• Work closely with senior stakeholders to understand business requirements and align IT delivery accordingly.
• Support infrastructure upgrades, system implementations and technology projects as the business continues to expand.
• Assist with budget management and IT expenditure planning.

About You

• Previous experience managing IT operations within a multi-site environment.
• Experience leading or supervising technical teams.
• Strong infrastructure knowledge across Microsoft technologies, networks, servers and cloud platforms.
• A good understanding of cyber security best practice and IT governance.
• Experience managing third-party suppliers and service providers.
• Excellent communication skills with the ability to engage stakeholders at all levels.
• A proactive and commercially minded approach to problem solving and continuous improvement.
• Ambition to progress into a broader IT leadership role in the near future.

What's on Offer

• Salary of £60,000.
• Hybrid working is an option (up to 2 days) following an initial onboarding and training period.
• 33 days annual leave (including Banks).
• The opportunity to join an organisation in an exciting phase of growth and transformation.
• Genuine career progression into a senior leadership position within the next 18-24 months.
• The chance to shape and develop the future operational IT capability of a growing multi-site group.

For ambitious IT professionals looking for the next step in their career, this represents an outstanding opportunity to gain wider leadership exposure while making a tangible impact within a growing organisation.