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- Tasks: Support service users with housing management and tenancy issues across North London and Essex.
- Company: Vibrance is a community-focused organisation dedicated to providing quality housing services.
- Benefits: Enjoy flexible working, generous holidays, training, and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing your skills in a rewarding role.
- Qualifications: No specific qualifications required; just a passion for helping others and a driving licence preferred.
- Other info: Vibrance values diversity and encourages applications from all backgrounds.
The predicted salary is between 22400 - 33600 £ per year.
Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing team hybrid working across North London and Essex. We are offering a full-time role with a salary of £28,000 per annum, plus benefits.
About the role:
As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice. The Housing Officer role will be supporting our services located across North London & Essex and as such ability to travel is essential and a car driver would be preferable.
Responsibilities as our Housing Officer will include:
- Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move out.
- Ensuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessary.
- Providing support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared living.
- Working alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being met.
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme.
- Generous holiday entitlement.
- Pension scheme.
- Rewards and recognition for your service.
- AIG Lifeworks Work-life Assistance (24 hours).
- Enhanced Maternity & Paternity Pay.
- Flexible Working Options (Subject to service requirements).
- Learning & Development.
- Mindful Employer.
- Positive about Disability.
- DBS online applications paid by Vibrance.
- Long Service Awards.
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
To join us as our Housing Officer please click apply below.
Housing Officer employer: Butler Funeral Homes & Cremation Tribute Center
Contact Detail:
Butler Funeral Homes & Cremation Tribute Center Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with housing law and tenancy issues relevant to North London and Essex. Understanding local regulations will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in similar roles. Attend local housing events or join online forums to gain insights and make connections that could help you stand out as a candidate.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed housing-related challenges. Highlighting your problem-solving skills and experience in debt management or tenant support will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for the role by researching Vibrance and its services. Being able to articulate why you want to work specifically with them and how you align with their values can make a significant impact during your interview.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing management, support services, or related fields. Use specific examples to demonstrate your ability to handle tenancy issues, rent collection, and provide advice on housing matters.
Showcase Your Skills: Make sure to showcase skills that are particularly relevant to the role, such as communication, problem-solving, and knowledge of housing law. Mention any experience you have with health and safety regulations or working with vulnerable individuals.
Personalise Your Application: Address your application to the hiring manager if possible, and include a brief introduction about why you are interested in working for Vibrance. This personal touch can make your application stand out from the rest.
How to prepare for a job interview at Butler Funeral Homes & Cremation Tribute Center
✨Know Your Housing Law
Familiarise yourself with the key aspects of housing law relevant to the role. Understanding tenancy rights, rent collection processes, and health and safety regulations will demonstrate your expertise and readiness for the position.
✨Showcase Your Communication Skills
As a Housing Officer, you'll be interacting with service users and various stakeholders. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations, to highlight your interpersonal skills.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've resolved issues related to housing or tenancy matters. This could include managing arrears or addressing anti-social behaviour, showcasing your ability to handle complex situations.
✨Highlight Your Flexibility and Travel Readiness
Since the role requires travel across North London and Essex, emphasise your willingness and ability to travel. If you have a driving licence, mention it, as this is preferable for the position.
