At a Glance
- Tasks: Lead a dynamic front-of-house team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Butcombe Boutique Inns, an award-winning hospitality group with a vibrant culture.
- Benefits: Enjoy flexible working, career growth, discounts, and wellbeing support.
- Other info: Celebrate milestones and enjoy beautiful locations with a supportive team.
- Why this job: Make lasting memories while thriving in a fast-paced, fun environment.
- Qualifications: Passion for customer service and leadership skills in a busy setting.
The predicted salary is between 30285 - 37015 £ per year.
At Butcombe Boutique Inns, we’re all about great food, great service, and creating lasting memories. As part of our front-of-house team, you’ll be at the heart of a dynamic, fast-paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality.
We’re looking for a passionate, customer-focused Team Leader who thrives in a busy environment and takes pride in delivering exceptional service. You’ll be confident in leading shifts, motivating the team, and ensuring smooth day-to-day operations across the front of house. With a hands-on approach and a strong eye for detail, you’ll help create a positive team culture while consistently exceeding guest expectations.
What You'll Be Doing
- Leading by example on shift, supporting the management team to deliver smooth, high-quality front-of-house operations.
- Delivering outstanding guest experiences through brilliant service, warm hospitality, and a strong attention to detail.
- Taking a lead role on the floor during service, supporting and guiding the team to maintain pace, standards, and energy.
- Serving food and drinks across the bar, restaurant, and outdoor areas while ensuring exceptional presentation and service standards.
- Supporting daily opening and closing procedures, ensuring the pub is fully prepared for service and left to standard at the end of trade.
- Maintaining high standards of cleanliness, organisation, and presentation across all front-of-house areas, including glassware and equipment.
- Supporting stock rotation, replenishment, and routine operational tasks to keep service running efficiently.
What’s In It For You?
- Flexible Working – We understand the importance of work/life balance and offer flexibility to help you make work fit around your lifestyle.
- Award-Winning Culture – Join one of The Sunday Times Best Places to Work 2025, winners of The Publican Awards Best Pub Employer 501+ 2026, and recognised nationally for our industry-leading training and development programmes.
- Benefits Bar – Access discounts, cashback, and perks across major retailers, holidays, groceries, days out, and more.
- Career Growth & Development – From structured training plans to development opportunities across the business, we’ll support you in building a long-term career in hospitality.
- Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
- Annual Awards Night: Be recognised and celebrated through our annual Bar Raiser Ball awards, dedicated to recognising the incredible work our teams do.
- Extra Time Off – Enjoy an extra day of holiday on your birthday, plus the option to purchase additional holiday throughout the year.
- Team Discounts – Enjoy 30% off across Butcombe Pubs & Inns and 50% off food whilst on shift.
- Wellbeing Support – We’re proud ambassadors of The Burnt Chef Project and provide access to a 24/7 Employee Assistance Programme to support your wellbeing.
- Beautiful Locations & Great Teams – Work in stunning pubs and inns alongside passionate people who genuinely care about delivering amazing experiences.
Why Join Butcombe Group?
We believe hospitality is at its best when people can be themselves. That’s why we’ve created a culture where everyone belongs, a place where you’re encouraged to just be you. We work From the Heart, Set the Bar High, Raise the Spirits, and create experiences that genuinely become the Talk of the Town.
The Welldiggers Arms, Front of House Team Leader in Petworth employer: Butcombe
Butcombe is an attractive employer due to its commitment to creating memorable dining experiences and its focus on high-quality, locally sourced food. Employees enjoy working in beautiful locations and being part of a supportive team culture that encourages professional growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land The Welldiggers Arms, Front of House Team Leader in Petworth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Butcombe. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Butcombe
Don't be shy about reaching out to Butcombe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace The Welldiggers Arms, Front of House Team Leader in Petworth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Butcombe and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Butcombe
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
