Guest Experience Lead — Flexible Hours & Growth in Ringwood
Guest Experience Lead — Flexible Hours & Growth

Guest Experience Lead — Flexible Hours & Growth in Ringwood

Ringwood Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional guest experiences and create memorable moments in a busy pub environment.
  • Company: A prominent pub chain in Ringwood with a focus on creativity and collaboration.
  • Benefits: Flexible hours, training opportunities, discounts, and personal development support.
  • Why this job: Join a fun team and make a real impact on guests' experiences.
  • Qualifications: No prior experience needed, just a passion for customer service and teamwork.
  • Other info: Great opportunity for growth in a vibrant atmosphere.

The predicted salary is between 28800 - 43200 £ per year.

A prominent pub chain in Ringwood seeks Front-of-House Team members to deliver exceptional guest experiences. In this entry-level position, you will thrive in a busy environment, ensuring guests enjoy memorable moments. The role emphasizes customer service, creating a positive atmosphere while serving delicious food.

What We Offer

  • Join a team that values creativity and collaboration
  • Enjoy flexible hours
  • Training opportunities
  • Attractive benefits including discounts and personal development support

Guest Experience Lead — Flexible Hours & Growth in Ringwood employer: Butcombe Pubs & Inns

Join a leading pub chain in Ringwood that prioritises exceptional guest experiences and fosters a vibrant work culture. With flexible hours, comprehensive training opportunities, and attractive benefits such as discounts and personal development support, this is an excellent employer for those seeking to grow in the hospitality industry while enjoying a collaborative and creative environment.
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Contact Detail:

Butcombe Pubs & Inns Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead — Flexible Hours & Growth in Ringwood

Tip Number 1

Get to know the pub chain's vibe! Before your interview, pop in for a drink or a meal. This way, you can chat with staff and get a feel for the atmosphere, which will help you tailor your answers to show you're a perfect fit.

Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to handle tricky situations with guests. Role-playing these situations with a friend can help you feel more confident when discussing your approach during the interview.

Tip Number 3

Show off your creativity! Since the job values creativity, think of ways you could enhance the guest experience. Bring these ideas up in your interview to demonstrate your enthusiasm and willingness to contribute to the team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Guest Experience Lead — Flexible Hours & Growth in Ringwood

Customer Service
Communication Skills
Teamwork
Creativity
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Guest Experience: When writing your application, let your enthusiasm for creating memorable moments shine through. We want to see how much you care about delivering exceptional service and making guests feel welcome.

Tailor Your Application: Make sure to customise your application to highlight relevant experiences that align with the role. Whether it’s a previous job or a personal project, we love seeing how your background fits with our values of creativity and collaboration.

Be Yourself: We’re looking for genuine personalities who can bring a positive atmosphere to our pub. Don’t be afraid to let your unique voice come through in your writing – it helps us get to know the real you!

Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to an exciting career with us!

How to prepare for a job interview at Butcombe Pubs & Inns

Know the Company

Before your interview, take some time to research the pub chain. Understand their values, what makes them unique, and their approach to guest experiences. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

Since the role focuses on delivering exceptional guest experiences, be prepared to share specific examples from your past where you provided excellent customer service. Think about times when you went above and beyond to make someone’s day better.

Emphasise Teamwork and Collaboration

This position values creativity and collaboration, so highlight your ability to work well in a team. Share stories that demonstrate how you've successfully collaborated with others in busy environments, ensuring everyone contributes to a positive atmosphere.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.

Guest Experience Lead — Flexible Hours & Growth in Ringwood
Butcombe Pubs & Inns
Location: Ringwood

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