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- Tasks: Lead a vibrant team to deliver exceptional hospitality and create memorable experiences for our guests.
- Company: Join an award-winning business known for its empowering culture and high standards.
- Benefits: Enjoy competitive pay, tips, 75% off food, and access to amazing discounts.
- Why this job: Be part of a dynamic team in a stunning coastal setting with opportunities for personal growth.
- Qualifications: Experience in hospitality and a passion for delivering outstanding customer service.
- Other info: Join a supportive environment that prioritises mental health and offers industry-leading training.
The predicted salary is between 12 - 15 £ per hour.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
We are looking for a front of house supervisor to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift. Soak in the stunning coastal views, exquisite seasonal cuisine and warm hospitality that is the heart of our inn.
What’s in it for you?
- The chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024).
- You will be working with some of the most talented people in the industry.
- Access to Liberation Life – an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development, giving you independence to drive your pub to success and implement your own ideas – the bigger the better!
- A competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available.
- Access to industry-leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
- We offer additional support and coaching from our operations team and talented managers.
- You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer!
- We will back with you the tools you need to do a great job and have invested significantly in our properties.
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Leader in Pennington employer: Butcombe Pubs & Inns
Contact Detail:
Butcombe Pubs & Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Pennington
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their values, especially around delivering amazing hospitality and leading a team.
✨Tip Number 3
Bring your personality to the table! They want someone who can 'wow' customers, so don’t be afraid to showcase your enthusiasm and passion for the industry. Share stories that highlight your skills and experiences in a fun way.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your chat and reinforce your interest in joining their award-winning team.
We think you need these skills to ace Front of House Team Leader in Pennington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see candidates who are genuine and passionate about hospitality. Share a bit about yourself and what excites you about working in a vibrant environment like ours.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values of delivering amazing hospitality and leading a team. We want to see how you can contribute to our award-winning business!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family right from the start!
How to prepare for a job interview at Butcombe Pubs & Inns
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, awards, and unique approach to hospitality. Understanding their commitment to high standards and customer experience will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a shift or resolved conflicts, highlighting your leadership style and how it aligns with their collaborative approach.
✨Emphasise Customer Service Excellence
This role is all about delivering amazing hospitality. Be ready to discuss specific instances where you’ve gone above and beyond for customers. Share stories that reflect your passion for creating memorable experiences, as this will resonate well with their ethos.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and how they support their teams. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.