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- Tasks: Deliver amazing hospitality and support management in leading shifts.
- Company: Award-winning coastal pub and inn with a focus on empowerment and excellence.
- Benefits: Competitive pay, tips, 75% off food, and access to cashback savings.
- Why this job: Join a dynamic team and make a real impact in a vibrant environment.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Opportunities for training, development, and a supportive work culture.
The predicted salary is between 12 - 15 £ per hour.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
We are looking for a front of house supervisor to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift. Soak in the stunning coastal views, exquisite seasonal cuisine and warm hospitality that is the heart of our inn.
What’s in it for you?
- The chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024).
- You will be working with some of the most talented people in the industry.
- Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development, giving you independence to drive your pub to success and implement your own ideas – the bigger the better!
- A competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available.
- Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
- We offer additional support and coaching from our operations team and talented managers.
- You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer!
- We will back with you the tools you need to do a great job and have invested significantly in our properties.
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Leader — Award-Winning Coastal Pub & Inn in Pennington employer: Butcombe Pubs & Inns
Contact Detail:
Butcombe Pubs & Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader — Award-Winning Coastal Pub & Inn in Pennington
✨Tip Number 1
Get to know the pub and inn before your interview! Visit the place, soak in the atmosphere, and chat with staff if you can. This will not only give you a feel for the vibe but also help you tailor your answers to show you’re a perfect fit for their team.
✨Tip Number 2
Show off your personality! When you meet the management team, let your passion for hospitality shine through. Share stories of your past experiences that highlight your skills in delivering amazing service and leading a team.
✨Tip Number 3
Be ready to discuss your ideas! This role is all about collaboration and innovation, so come prepared with suggestions on how you could enhance the customer experience or improve operations. They love fresh ideas!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can make a lasting impression. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Front of House Leader — Award-Winning Coastal Pub & Inn in Pennington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see candidates who are genuine and passionate about hospitality. Share a bit about yourself and why you want to be part of our award-winning team.
Tailor Your Application: Make sure to tailor your application to the Front of House Leader role. Highlight your relevant experience in hospitality and any leadership skills you've got. We want to know how you can contribute to our friendly and positive environment!
Be Specific About Your Experience: Don’t just list your previous jobs; give us specific examples of how you’ve wowed customers or led a team. We’re looking for those standout moments that show you’re ready to take on this role and drive our pub to success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our family!
How to prepare for a job interview at Butcombe Pubs & Inns
✨Know the Business Inside Out
Before your interview, take some time to research the pub and inn thoroughly. Understand their awards, values, and what makes them stand out in the industry. This knowledge will not only impress the interviewers but also help you align your answers with their ethos.
✨Showcase Your Hospitality Skills
As a front of house leader, your ability to deliver exceptional service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your passion for hospitality will resonate well with the team.
✨Emphasise Team Collaboration
This role involves supporting the management team and leading shifts. Be ready to discuss how you’ve successfully worked in teams before, and share specific instances where your collaborative approach led to positive outcomes. They value a family-like atmosphere, so show that you can contribute to that.
✨Bring Your Ideas to the Table
The company encourages independence and innovation. Think about some ideas you could implement to enhance customer experience or improve operations. Presenting these during your interview will demonstrate your proactive mindset and willingness to contribute to their success.