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- Tasks: Lead a vibrant team to deliver exceptional hospitality and create memorable experiences for our guests.
- Company: Join an award-winning business known for its positive culture and high standards.
- Benefits: Enjoy competitive pay, tips, 75% off food, and access to amazing discounts.
- Other info: Join a supportive environment that prioritises mental health and offers industry-leading training.
- Why this job: Be part of a dynamic team in a stunning coastal setting with opportunities for personal growth.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift. Soak in the stunning coastal views, exquisite seasonal cuisine and warm hospitality that is the heart of our inn.
What’s in it for you?
- The chance to work for an award-winning business.
- Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers.
- A competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available.
- Access to industry leading training and development.
- We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
- We offer additional support and coaching from our operations team and talented managers.
- You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer!
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you.
- We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams.
- We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Leader in Hampshire employer: Butcombe Pubs & Inns
Contact Detail:
Butcombe Pubs & Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Since this role is all about delivering amazing service, think of examples from your past experiences where you've wowed customers. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front of house role. Make sure you look smart and professional, reflecting the high standards of the business. It shows you care about the opportunity and are ready to represent their brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Front of House Team Leader in Hampshire
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see candidates who are genuine and passionate about hospitality. Share a bit about yourself and why you want to be part of our award-winning team.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience in hospitality and any leadership skills you've got. We want to know how you can help us 'wow' our customers!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you're the right fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family!
How to prepare for a job interview at Butcombe Pubs & Inns
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, awards, and unique approach to hospitality. Understanding their commitment to high standards and customer experience will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead a shift effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. This will show them you’re ready to step up.
✨Emphasise Your Passion for Hospitality
Make sure to convey your enthusiasm for delivering exceptional customer service. Share stories that highlight your dedication to creating memorable experiences for guests, as this aligns perfectly with their mission to ‘wow’ customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest and helps you determine if it’s the right fit for you. Consider asking about their training programmes or how they support team development.