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For Companies At a Glance
- Tasks: Join our team to create unforgettable guest experiences in a fast-paced environment.
- Company: Butcombe Pubs & Inns is renowned for great food and exceptional service.
- Benefits: Enjoy flexible hours, discounts, extra holiday for your birthday, and career growth opportunities.
- Why this job: Be part of an award-winning team that values creativity and collaboration in stunning locations.
- Qualifications: Passion for customer service and ability to thrive in a busy setting are essential.
- Other info: Join us to make every guest experience a masterpiece and celebrate milestones with exciting rewards.
Join the Front-of-House Team at the Dundas Arms, Kintbury
Be part of something special with Butcombe Pubs & Inns.
Nestled in the heart of the Berkshire countryside, the Dundas Arms isn’t just a pub – it’s a destination. With stunning canal‑side views, a buzzing atmosphere, & a passion for great food and drink, we create memorable experiences for every guest who walks through our doors.
We’re on the lookout for friendly, energetic front‑of‑house team members who love people as much as they love hospitality. If you thrive in a fast‑paced environment & take pride in delivering standout service with a smile, you’ll fit right in.
What You’ll Be Doing
- Welcoming guests and setting the tone for a fantastic visit
- Serving delicious food and drinks with confidence and care
- Creating a warm, relaxed atmosphere where guests feel at home
- Working as part of a supportive, close‑knit team
Why join us?
At Butcombe Pubs & Inns, we believe hospitality is about more than service – it’s about connection, community, and creating moments that matter. Whether you’re starting out or building your career, this is a place where your personality shines & your hard work is recognised.
If you’re passionate about people, love a lively environment, & want to be part of a pub that locals and visitors adore, we’d love to hear from you.
Location/Link
- Stunning Locations: Work in some of the UK’s most beautiful and desirable spots.
- Award‑Winning Team: Be part of a team known for its passion, skill, & commitment to delivering quality service.
- Fresh, Locally Sourced Produce: Work alongside talented chefs who showcase the best of British produce.
- Growth Opportunities: We’re committed to helping you develop your career in hospitality with training, support, and progression opportunities.
- A Team that Cares: Join a team that values creativity, collaboration, & a shared commitment to outstanding service.
What’s in it for you?
- Flexible Hours: We understand the need for work/life balance & offer flexibility to suit your lifestyle.
- Award‑Winning Business: Join a company recognised at the National Publican Awards & the National Innovation in Training Awards.
- Benefits Bar: Access discounts & cashback with major retailers, holidays, groceries, & more.
- Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
- Extra Holiday for Your Birthday: Enjoy an additional day off to celebrate your special day.
- Holiday Purchase Scheme: Buy extra holiday days to suit your needs.
- Diverse Experience: Work in a variety of stunning locations, gaining exposure to different menus & environments.
- Training & Development: Benefit from bespoke training plans & career progression support.
- Learning & Development: Access a wide range of industry courses & personal growth opportunities.
- Team Perks: Enjoy team parties, a 30% discount at all Butcombe Pubs & Inns (50% off food on shift), & exclusive rewards.
- Wellbeing Support: We’re ambassadors for the Burnt Chef Project, supporting mental health, & offer 24/7 Employee Assistance.
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Front of House Team Member employer: Butcombe Pubs & Inns
Contact Detail:
Butcombe Pubs & Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with Butcombe Pubs & Inns' values and mission. Understanding their commitment to exceptional guest experiences will help you align your answers during the interview, showcasing your passion for hospitality.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a guest, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Show enthusiasm for the role by researching the local area and the specific Butcombe location you're applying to. Mentioning local attractions or events can help you connect with the interviewers and show your interest in the community.
✨Tip Number 4
Be ready to discuss how you handle stressful situations. Front of house roles can be hectic, so sharing strategies you've used to maintain composure and provide excellent service under pressure will highlight your suitability for the job.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Butcombe Pubs & Inns is looking for in a Front of House Team Member. Highlight your customer service skills and any relevant experience in hospitality.
Tailor Your CV: Make sure your CV reflects your passion for hospitality and customer service. Include specific examples of how you've contributed to guest experiences in previous roles, even if they were informal or volunteer positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Butcombe Pubs & Inns and how you align with their values of great food and exceptional service.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Butcombe Pubs & Inns
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about what excites you about working in a front-of-house role and how you enjoy creating memorable experiences for guests.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial for a role at Butcombe Pubs & Inns.
✨Familiarise Yourself with the Brand
Research Butcombe Pubs & Inns before your interview. Understand their values, menu offerings, and what makes them unique. This knowledge will show your genuine interest in the company and help you answer questions more effectively.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask the interviewer. Inquire about team dynamics, training opportunities, or how they celebrate successes within the team. This demonstrates your eagerness to be part of their culture and your commitment to growth.