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For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality and support management during shifts.
- Company: Join an award-winning pub group known for its diverse and eclectic atmosphere.
- Benefits: Enjoy competitive pay, tips, 75% off food, and cashback on major purchases.
- Why this job: Be part of a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality and strong leadership skills are a plus.
- Other info: Access to top-notch training, employee support, and exciting team events.
Overview
Join to apply for the Front of House Team Leader role at Butcombe Pubs & Inns.
This range is provided by Butcombe Pubs & Inns. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
- Deliver amazing bar and waiting hospitality to our customers and support our management team in leading a shift.
Benefits and incentives
- The chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards, including Best Food and Premium Food Offer and Best Managed Pub Co (2024).
- Access to Liberation Life – an platform to earn cash-back with major retailers and save on purchases, holidays, groceries, gifts and more.
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. Independent to drive pub success and implement ideas.
- A competitive hourly rate plus an equal share of tips and 75% off food on shift. Accommodation may also be available.
- Access to industry-leading training and development through the ‘Pillars of Progression’ programme.
- Support and coaching from our operations team and experienced managers.
- Work with locally sourced food and drink produce, including award-winning beer.
- Tools and investments to help you do a great job and a focus on team events, rewards, discounts and benefits (including 50% off food on shift).
- Employee-focused culture with support resources, including the Burnt Chef Project partnership and 24/7 Employee Assistance Program.
Seniority level
- Mid-Senior level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Front of House Team Leader employer: Butcombe Pubs & Inns
Contact Detail:
Butcombe Pubs & Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Butcombe Pubs & Inns on social media and their website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about delivering amazing service, think of examples from your past experiences where you went above and beyond for customers. We want to hear those stories during the interview!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Butcombe. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to land that Front of House Team Leader position.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills. Use a friendly tone and share a bit about your passion for hospitality.
Tailor Your Application: Make sure to customise your application for the Front of House Team Leader role. Highlight relevant experience and skills that match the job description. We love seeing how you can contribute to our award-winning team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’re a great fit for us. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Butcombe Pubs & Inns
✨Know Your Stuff
Before the interview, make sure you’re familiar with Butcombe Pubs & Inns and their values. Research their awards and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a shift or resolved conflicts. Highlight how you motivate and support your team to deliver excellent service.
✨Be Customer-Focused
In hospitality, customer service is key. Think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, showcasing your problem-solving skills and commitment to customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. Inquire about the team culture, training opportunities, or how they measure success in the Front of House. It’s a great way to demonstrate your interest and gather valuable insights.