At a Glance
- Tasks: Lead our front-of-house team and create memorable guest experiences.
- Company: Join the award-winning Butcombe Pubs & Inns in historic Frome.
- Benefits: Flexible hours, discounts, extra holiday for your birthday, and career development.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality and a passion for exceptional customer service.
- Other info: Enjoy team perks, training opportunities, and a supportive work environment.
The predicted salary is between 21600 - 36000 £ per year.
Join the Team at Butcombe Pubs & Inns – Where Great Service Is Properly Rewarded
Assistant Manager – Front of House
1 King St, Frome BA11 1BH
Salary: Up to £36,000 per year plus generous tronc (tips) on top
Located in the cobbled heart of Frome, our historic Archangel has welcomed guests since 1311. With its striking glass‑fronted restaurant and seasonal British menus, it’s a venue rich in character and atmosphere. We are now looking for a passionate and driven Assistant Manager to help lead our front‑of‑house team.
Earn More with a Transparent Tronc System
At Butcombe, outstanding service is recognised and rewarded.
Alongside your competitive salary of Up to £36,000, you will benefit from a fair and transparent tronc system, meaning your take‑home pay reflects the quality of service you and your team deliver.
- Regular distribution of gratuities
- Additional earnings on top of your base salary
- A fair share of tips that recognises your contribution
- Increased earning potential during busy trading periods
The stronger the service, the greater the reward. Your leadership and commitment directly influence your earning potential.
The Role
As Assistant Manager, You Will
- Lead from the front in a busy, guest‑focused environment
- Inspire and develop the front‑of‑house team
- Support the smooth day‑to‑day running of the venue
- Maintain exceptional service standards
- Drive sales while creating memorable guest experiences
This is an opportunity for a confident, people‑focused leader who thrives in a fast‑paced hospitality setting.
Why Join Butcombe? Stunning Locations
Work in some of the UK’s most desirable pubs and inns.
Award‑Winning Business
Recognised at the National Publican Awards and the National Innovation in Training Awards.
Fresh, Seasonal Food
Collaborate with talented chefs showcasing the very best of British produce.
Genuine Career Progression
Structured training plans and real opportunities to grow within the business.
A Supportive Culture
We proudly support The Burnt Chef Project and provide 24/7 Employee Assistance to prioritise wellbeing.
What’s In It For You?
- Competitive salary plus tronc
- Flexible hours
- 30% discount across Butcombe Pubs & Inns (50% off food on shift)
- Extra day off for your birthday
- Holiday purchase scheme
- Length of service rewards
- Benefits Bar with retailer discounts and cashback
- Industry‑leading training and development
- Team events and celebrations
At Butcombe Pubs & Inns, there is a place for ambitious hospitality professionals who want their hard work recognised — both professionally and financially.
If you are ready to lead from the front, deliver exceptional service, and maximise your earning potential through tronc, we would love to hear from you.
Apply today and become part of the Butcombe family.
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Assistant Manager employer: Butcombe Pubs & Inns
Contact Detail:
Butcombe Pubs & Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. They might know about openings or can put in a good word for you at Butcombe Pubs & Inns.
✨Tip Number 2
Show your personality during interviews! Butcombe values exceptional customer service, so let your passion for hospitality shine through. Share stories that highlight your experience and how you create memorable guest experiences.
✨Tip Number 3
Research Butcombe Pubs & Inns before your interview. Familiarise yourself with their menu, values, and what makes them award-winning. This will show your genuine interest and help you stand out from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from Butcombe.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills. Use a friendly tone and share a bit about your passion for hospitality.
Tailor Your Application: Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience and how it aligns with our values at Butcombe Pubs & Inns. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Butcombe Pubs & Inns
✨Know the Venue Inside Out
Before your interview, take some time to research Butcombe Pubs & Inns. Familiarise yourself with their history, values, and menu offerings. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating memorable guest experiences.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think of specific situations that highlight your ability to lead a team and handle challenges in a fast-paced environment.
✨Emphasise Flexibility and Teamwork
Butcombe values work/life balance and teamwork. Be ready to discuss how you manage flexible hours and collaborate with others. Share instances where you adapted to changing circumstances or supported your team during busy periods.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training and development opportunities available or how the team celebrates milestones. This shows your enthusiasm for growth and commitment to being part of the Butcombe family.