General Manager in Malmesbury

Overview

Join to apply for the General Manager role at Butcombe Pubs & Inns.

Butcombe Pubs & Inns is seeking a passionate, customer-focused leader to drive exceptional guest experiences, maximise gross profit, retain top talent, and elevate customer service standards across our venues.

Responsibilities

• Lead and manage the front-of-house team to deliver outstanding guest experiences in a busy hospitality environment.
• Focus on maximising gross profit (GP) while ensuring high standards of service and safety.
• Attract, develop, and retain top talent; inspire and manage your team effectively.
• Implement and uphold high service standards, delivering consistent, memorable guest experiences.
• Collaborate with venue teams to ensure smooth operations and exceptional hospitality delivery.

Qualifications

• People-focused leader with a proven track record in hospitality.
• Ability to thrive in a fast-paced environment and deliver exceptional service.

What’s in it for you?

• Flexible Hours: We understand the need for work/life balance and offer flexibility to suit your lifestyle.
• Award-Winning Business: Recognition at the National Publican Awards and the National Innovation in Training Awards.
• Benefits Bar: Discounts and cashback with major retailers, holidays, groceries, and more.
• Length of Service Awards: Milestone rewards for dedicated service.
• Extra Holiday for Your Birthday: An additional day off to celebrate your day.
• Holiday Purchase Scheme: Buy extra holiday days to suit your needs.
• Diverse Experience: Work across a variety of stunning locations with differing menus and environments.
• Training & Development: Bespoke training plans and career progression support.
• Learning & Development: Access to a wide range of industry courses and personal growth opportunities.
• Team Perks: Team parties, 30% discount at all Butcombe Pubs & Inns (50% off food on shift), and exclusive rewards.
• Wellbeing Support: Mental health support and 24/7 Employee Assistance.

Location

Amberley, England, United Kingdom

Other current listings include various locations in Bristol, Bath, and surrounding areas.

Job function

• Management
• Manufacturing

Seniority level

• Director

Employment type

• Full-time