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- Tasks: Deliver exceptional bar and waiting hospitality to our customers in a vibrant pub environment.
- Company: Join an award-winning business known for its fun atmosphere and high standards in hospitality.
- Benefits: Enjoy competitive pay, tips, discounts, and access to mental health support and training programmes.
- Why this job: Be part of a friendly team in a beautiful location, serving locally sourced food and drinks.
- Qualifications: No prior experience required; just bring your enthusiasm and passion for customer service!
- Other info: Work in a newly refurbished pub with a sunny beer garden and dog-friendly options.
We are a bold, award-winning business that prides itself on empowering our teams with autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach to others; always striving to be the best we can be.
We are looking for a front of house team member to join the family. This role involves delivering exceptional bar and waiting hospitality to our customers.
The Prince Of Burford is a newly refurbished pub and hotel converted from an 18th-century coaching inn, located in beautiful Burford on the northeastern edge of the Cotswolds. We offer 16 stunning ensuite rooms, with dog-friendly and family-friendly options, providing an ideal base for exploring the Cotswolds AONB, Oxfordshire countryside, and historic Oxford.
Our menu focuses on locally sourced seasonal dishes and innovative takes on pub classics, complemented by a selection of award-winning Butcombe beer, cocktails, and wines. Inside, you'll find cosy interiors, rustic pub charm with original features, and relaxed dining spaces suitable for both intimate meals and larger gatherings.
We are very dog-friendly and child-friendly, with a sunny beer garden featuring grassy and decked areas—perfect for al fresco drinking and dining. Our private dining room is ideal for special occasions, from birthday parties to wedding receptions, business meetings, and conferences.
Located at the entrance to the Cotswolds, we are perfect for a weekend break or staycation, close to attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, Cotswold Water Park, Blenheim Palace, Crocodiles Of The World, and Burford Garden Company, as well as Cheltenham, Oxford, Cirencester, and Bourton-on-the-Water.
What’s in it for you?
- The chance to work for an award-winning business, recognized with the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
- Access to Liberation Life — a platform offering cash-back with major retailers, savings on holidays, groceries, gifts, and more!
- The opportunity to work across a diverse, eclectic company, gaining experience in various businesses and food offers, with a collaborative approach to business development and your ideas welcomed.
- A competitive hourly rate plus an equal share of tips.
- Access to industry-leading training and development through our ‘Pillars of Progression’ programme.
- Support and coaching from talented managers.
- Work with some of the best locally sourced food and drink, including our own award-winning beer.
- Tools and investments in our properties to help you do a great job.
- Team parties, events, training courses, industry rewards, discounts, and benefits, including 75% off food on shift.
- A caring business that supports mental health through initiatives like the Burnt Chef Project and an Employee Assistance Program available 24/7.
Front of House Team Member (part-time / evenings & weekends) employer: Butcombe Pubs & Inns
Contact Detail:
Butcombe Pubs & Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member (part-time / evenings & weekends)
✨Tip Number 1
Familiarise yourself with the local area and attractions around Burford. Being knowledgeable about the Cotswolds and its offerings can impress during your interview, showing your enthusiasm for the role and the community.
✨Tip Number 2
Demonstrate your passion for hospitality by sharing personal experiences in customer service. Whether it's a memorable interaction or a challenge you overcame, these stories can highlight your suitability for the front of house role.
✨Tip Number 3
Engage with the company’s social media and online presence. Commenting on their posts or sharing your thoughts about their menu can show your genuine interest in the business and help you stand out as a candidate.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Front of House Team Member (part-time / evenings & weekends)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Front of House Team Member position entails. Highlight your relevant experience in hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous work in pubs, restaurants, or hotels, and showcase your ability to deliver exceptional service.
Craft a Personal Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at The Prince Of Burford specifically and how you align with their values of providing a welcoming environment.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Butcombe Pubs & Inns
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your love for providing excellent service, whether it's in a bar, restaurant, or hotel setting.
✨Know the Venue
Research The Prince Of Burford before your interview. Familiarise yourself with their menu, the atmosphere, and their commitment to locally sourced food and drink. This will show your genuine interest in the role and the establishment.
✨Demonstrate Team Spirit
As a front of house team member, teamwork is crucial. Be prepared to discuss how you work well with others, share examples of successful collaborations, and highlight your ability to contribute positively to a team environment.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as difficult customers or busy shifts. Think of examples from your past experiences where you successfully managed similar challenges, showcasing your problem-solving skills.
